Count Room Operations Manager

Silver-Slipper-Casino-Venture-LL; Bay St. Louis (MS); On-site; USD 45,000 - 65,000; Full time

Job summary

Silver-Slipper-Casino-Venture-LL in Bay St. Louis, Mississippi, seeks a Count Room operations lead to supervise daily activities and staff within the Count Room. You will ensure strict compliance with internal controls, policies, and laws while overseeing drop and revenue counting processes. Strong guest service and leadership skills are essential.

The role focuses on managing employees, maintaining equipment, and ensuring accurate recording of game revenue, with other duties assigned as needed.

Qualifications

• Excellent internal/external guest service.
• Adhere to policies, procedures, and laws.
• Lead and manage employees including interviewing, hiring, scheduling, training, coaching, evaluating, and promoting.
• Oversee and participate in the drop and count room tasks as required by Internal Controls.
• Count, verify and record game revenue.

Responsibilities

• Provide day-to-day leadership for Count Room operations and staff.
• Ensure compliance with casino policies, procedures, and applicable laws.
• Oversee count room equipment and maintenance to ensure proper functioning.
• Record and verify game revenue and report discrepancies.
• Perform other duties as assigned by supervisory leadership.

Skills

Guest service

Leadership

Team management

Internal controls

Job description

Silver-Slipper-Casino-Venture-LL in Bay St. Louis, Mississippi, seeks a Count Room operations lead to supervise daily activities and staff within the Count Room. You will ensure strict compliance with internal controls, policies, and laws while overseeing drop and revenue counting processes. Strong guest service and leadership skills are essential.

The role focuses on managing employees, maintaining equipment, and ensuring accurate recording of game revenue, with other duties assigned as needed.