Count Employee- Full Time

ViziRecruiter,LLC.; Joliet, Northern (IL, KY); Hybrid; USD 40,000 - 55,000; Full time

Job summary

PENN Entertainment in Joliet, IL is seeking a detail‑oriented Cashier/Count Room Associate to provide excellent guest service and support a fun, safe gaming environment. The role emphasizes accuracy, confidentiality, and teamwork while adhering to company policies.

Responsibilities include removing and replacing bill validator cartridges, loading cash, counting currency, auditing drops, and processing end‑of‑day reports in the Oasis system; prior currency count experience is a plus.

Qualifications

• High School Diploma or equivalent.
• Strong math skills (add, subtract, multiply, and divide).
• Proficient in Microsoft Office applications (Excel, Access, Word).
• Ability to read, write, speak, and understand English.

Responsibilities

• Provide a high level of customer service and promote a positive attitude to create a fun and entertaining experience for guests and team members.
• Remove bill validator cartridges from slot machines and replace with empty cartridges.
• Load bill validator cartridges on cart and transport to Count Room.
• Sign out Count Room keys and count currency from bill validator cash boxes.
• Verify and audit documents from Table Games drop boxes and correct discrepancies.

Skills

Customer service

Attention to detail

Confidentiality

English literacy

Education

High School Diploma or GED

Tools

Microsoft Excel

Microsoft Access

Microsoft Word

Job description

Introduction

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Responsibilities

• This position is responsible for providing a high level of customer service and promoting a positive attitude to create a fun and entertaining experience for our guests and team members.
• Removes bill validator cartridges from slot machines and replaces with empty cartridges.
• Loads bill validator cartridges on cart and transports to Count Room.
• Signs out Count Room keys.
• Counts and straps currency from bill validator cash boxes.
• Uploads the bill validator amounts to be entered into the OASIS system.
• Scans and uploads TITO vouchers in the data imaging system.
• Counts, straps, and records currency from Table Games drop boxes.
• Verifies and Audits documents from Table Games drop boxes to the Drop Verification Report and corrects any system errors or discrepancies.
• Prints closing reports and processes end of day in Oasis system.
• Tests accuracy of the counting machines daily.
• Other duties as assigned.

Requirements

• High School Diploma or equivalent.
• Ability to follow directions repeatedly, precisely, and without deviation.
• Math skills required (add, subtract, multiply, and divide).
• Must be proficient in Microsoft Office applications (Excel, Access, Word).
• Must be able to read, write, speak, and understand English.
• Ability to work in restricted quarters.
• Ability to maintain a high level of confidentiality and professionalism.
• Ability to maintain a high level of energy and take a proactive and strategic approach to dealing with issues.
• Ability to work collaboratively and communicate effectively with team members at all levels of the organization.
• Highly organized and detail-oriented.
• Prior currency count experience preferred.

PHYSICAL DEMANDS

While performing the duties of this job, the employee is regularly required to talk and hear. The employee frequently is required to stand and walk. The employee is required to reach with hands and arms; stoop, kneel, crouch, and occasionally sit. The employee must occasionally lift and/or move up to 50 pounds. The employee requires manual dexterity to operate all necessary equipment. Specific vision abilities required by this job include close vision and distance. Must be able to push and pull carts and equipment weighing 250 lbs. or more daily.