Count Employee- Full Time

PENN Entertainment; Joliet (IL); On-site; USD 35,000 - 52,000; Full time

Job summary

PENN Entertainment in Joliet, IL is seeking an energetic team member to provide high-level customer service and uphold a fun, entertaining experience for guests and fellow team members. The role involves handling bill validators, counting currency, and ensuring accurate end-of-day reporting in the Oasis system.

Requirements include a High School Diploma or equivalent, strong math skills, proficiency with Microsoft Office, and the ability to read, write, and speak English.

Qualifications

• High school diploma or equivalent required.
• Strong math and counting skills.
• Proficient with Microsoft Office applications: Excel, Access, Word.
• Ability to read, write, speak, and understand English.

Responsibilities

• Provide high level of customer service and promote a positive attitude for guests and team members.
• Remove bill validator cartridges and replace with empty cartridges.
• Load cartridges on cart and transport to Count Room.
• Sign out Count Room keys.
• Count and strap currency from bill validator cash boxes.
• Upload bill validator amounts to Oasis system.
• Scan and upload TITO vouchers in the imaging system.
• Count, strap, and record currency from Table Games drop boxes.
• Verify and audit documents from Table Games drop boxes and correct discrepancies.
• Print closing reports and process end of day in Oasis system.
• Test accuracy of counting machines daily.
• Other duties as assigned.

Skills

Customer service

Attention to detail

Teamwork

Confidentiality

Communication

Education

High School Diploma or equivalent

Tools

Microsoft Excel

Microsoft Access

Microsoft Word

Job description

WE’RE CHANGING ENTERTAINMENT. COME JOIN US.

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

WE LOVE OUR WORK.

• This position is responsible for providing a high level of customer service and promoting a positive attitude to create a fun and entertaining experience for our guests and team members.
• Removes bill validator cartridges from slot machines and replaces with empty cartridges.
• Loads bill validator cartridges on cart and transports to Count Room.
• Signs out Count Room keys.
• Counts and straps currency from bill validator cash boxes.
• Uploads the bill validator amounts to be entered into the OASIS system.
• Scans and uploads TITO vouchers in the data imaging system.
• Counts, straps, and records currency from Table Games drop boxes.
• Verifies and Audits documents from Table Games drop boxes to the Drop Verification Report and corrects any system errors or discrepancies.
• Prints closing reports and processes end of day in Oasis system.
• Tests accuracy of the counting machines daily.
• Other duties as assigned.

BRING US YOUR BEST.

• High School Diploma or equivalent.
• Ability to follow directions repeatedly, precisely, and without deviation.
• Math skills required (add, subtract, multiply, and divide).
• Must be proficient in Microsoft Office applications (Excel, Access, Word).
• Must be able to read, write, speak, and understand English.
• Ability to work in restricted quarters.
• Ability to maintain a high level of confidentiality and professionalism.
• Ability to maintain a high level of energy and take a proactive and strategic approach to dealing with issues.
• Ability to work collaboratively and communicate effectively with team members at all levels of the organization.
• Highly organized and detail-oriented.
• Prior currency count experience preferred.

PHYSICAL DEMANDS While performing the duties of this job, the employee is regularly required to talk and hear. The employee frequently is required to stand and walk. The employee is required to reach with hands and arms; stoop, kneel, crouch, and occasionally sit. The employee must occasionally lift and/or move up to 50 pounds. The employee requires manual dexterity to operate all necessary equipment. Specific vision abilities required by this job include close vision and distance. Must be able to push and pull carts and equipment weighing 250 lbs. or more daily.

STAY IN THE GAME. FOLLOW US.

We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet.

We're changing entertainment. Follow us.

Equal Opportunity Employer