Counselor Technician - Full Time - Days

ReDiscover; Kansas City (MO); On-site; USD 32,000 - 42,000; Full time

Job summary

ReDiscover is seeking a Counselor Technician to join the CAP program in Missouri. You will monitor clients, coach life skills, and support treatment goals in a structured setting.

Ideal candidates have strong customer service, communication, and interpersonal skills, plus basic computer proficiency and a commitment to recovery-oriented care. Monday–Friday, 40 hours, on-site at our community-based facility.

Qualifications

• High School Diploma or GED required.
• Valid Missouri Class E driver’s license (or equivalent) and vehicle insurance.
• Knowledge of mental illness and substance use disorders preferred.
• Excellent customer service with a recovery focus.

Responsibilities

• Monitor clients in a safe environment and document safety rounds.
• Facilitate structured activities aligned with treatment plans.
• Maintain confidentiality and handle records in the EMR system.
• Keep the program space clean and organized.

Skills

Customer service

Communication skills

Interpersonal skills

Typing/Computer skills

Education

High School Diploma or GED

Tools

EMR system

Job description

Make a Difference as a Counselor Technician with ReDiscover

Join ReDiscover’s CAP Department and be part of a mission-driven organization that’s been transforming lives for over 50 years. As a non-profit community mental health center serving southeastern Jackson County, Missouri, we’re passionate about helping individuals impacted by mental illness or substance use find hope, support, and healing.

Why ReDiscover?

• 700+ dedicated professionals
• Over five decades of community impact
• A culture grounded in compassion, collaboration, and growth

About The CAP Program

CAP provides Intensive supportive housing for adults with severe and persistent mental illness. Clients receive medically necessary on-site services in a clustered apartment setting because of a history of failure in multiple community settings and/or the presence on an ongoing risk of harm to self or others which would otherwise require long term psychiatric hospitalization.

What You'll Do

• Monitors clients in a safe environment, performing and documenting client safety rounds. This includes ADL monitoring and coaching (i.e. life skills, communication skills, community integration, etc.).
• Facilitates structured activities with clients in accordance with their goals and treatment plan.
• Demonstrates culturally competent respect for all clients, guests and staff through verbal and non-verbal behaviors and assists them as needed.
• Maintains cleanliness of the program space.
• Safeguards Protected Health Information (written and electronically) and maintains confidentiality. This may include providing written documentation, scanning and/or uploading records into the Electronic Medical Record (EMR) system. This may also include requesting and/or releasing client information or medical records.

Requirements Of The Position

• Availability to work a ENTER schedule (40 hours per week) Mon-Fri 8A-4:30P; all new hires are required to attend a one-week ReDiscover orientation as part of the onboarding process.
• High School Diploma or GED.
• A valid Missouri Class E automobile operator’s license (or equivalent license in another state).
• Must carry all appropriate insurance on the vehicle being driven, necessary to comply with Missouri or Kansas State Law.
• Working knowledge of mental illness and substance use disorders preferred.
• Excellent customer service skills with a recovery focus.
• Strong written, oral and interpersonal communication skills.
• Intermediate computer skills in typing/keyboarding, Microsoft Word and Excel programs as well as the use of email.

Grow With Us

We’re committed to your professional development and will support your growth as a Counselor Technician through training, collaboration, and meaningful work.