Counselor, Loan Repayment Assistance Program

New York University; New York (NY); Hybrid; USD 77,000 - 85,000; Full time

Benefits offered by this job

Tuition remission

Job summary

New York University School of Law seeks an LRAP Financial Aid Counselor to support the Loan Repayment Assistance Program, reviewing applications, determining eligibility, and handling appeals. The role involves processing documents, audits, and coordinating with university offices to ensure timely benefit payments.

You will advise current students, applicants, and graduates on aid and borrowing, organize LRAP documentation, and participate in outreach.

Qualifications

• Bachelor's degree required.
• 1+ years experience in financial aid or student services environment.
• 1+ years LRAP counseling experience preferred.
• Excellent communication and interpersonal skills.
• Familiarity with automated financial aid processing systems.

Responsibilities

• Review and evaluate LRAP applications to determine eligibility and assist in appeals.
• Process LRAP documents to ensure all required materials are received.
• Perform audits of LRAP applications to ensure compliance with guidance.
• Create benefit check requests and coordinate with university offices for timely payments.
• Provide day-to-day LRAP counseling to students, prospective enrollees, and graduates.
• Respond to LRAP inquiries via email, phone, and in person.

Skills

Communication skills

LRAP counseling

Financial aid processing systems

Education

Bachelor's degree

Tools

Automated financial aid systems

Job description

Location & Details

• Location: US-NY-New York
• Hybrid Remote Work Classification: Hybrid: 60% to 80% Onsite
• Department: Student Financial Services
• School/Division: School of Law (LW1131)
• Compensation Grade: Band 52
• Union: N/A
• FT/PT: Full-Time
• Category: Student Services/Athletics

Position Summary

As part of its commitment to service in the public interest, NYU School of Law created the Loan Repayment Assistance Program (LRAP). LRAP is designed to support graduates pursuing careers in public service. To help in the administration of this program, the School of Law is seeking a candidate for the position of LRAP Financial Aid Counselor. The LRAP Counselor will review and evaluate LRAP applications to assist in making eligibility determinations in compliance with programmatic guidelines and assist in resolving LRAP appeals or requests for special review. The LRAP Counselor will process incoming documents for LRAP applications ensuring that all necessary documentation is received from applicants. The LRAP Counselor will assist in performing audits of LRAP applications to ensure compliance with all applicable financial aid guidance and requirements. At the direction of the LRAP administrator, the LRAP counselor will create benefit check requests and work closely with university offices and colleagues to insure accurate and timely processing of benefit payments. The LRAP Counselor will provide day-to-day LRAP counseling and advising of current students, prospective enrollees, and graduates, providing guidance on issues relevant to both institutional aid and borrowing, serving as primary resource in this regard. Additionally, the LRAP Counselor will advise on general loan borrowing and repayment, debt burden, consolidation, and basic financial management relevant to LRAP eligibility. The LRAP Counselor will also assist in organizing and indexing documentation for LRAP applications and perform outreach to external agencies when necessary for the processing of LRAP applications; respond to LRAP e-mails, telephone calls, and walk-ins with comprehensive knowledge of the LRAP guidelines and policies.

The LRAP Counselor will be expected to represent LRAP and the School of Law at various on-campus functions throughout the year including recruitment events, panels, and information sessions. The LRAP Counselor will also be responsible for various related duties as assigned by the LRAP administrator.

Qualifications

Required Education: Bachelor's Degree

Required Experience: 1+ years relevant experience in a financial aid and/or student services environment

Preferred Experience: 1+ years student financial aid and LRAP counseling

Required Skills, Knowledge and Abilities: Excellent communication and interpersonal skills. Ability to interpret and apply laws, policies and procedures in a student financial services setting. Familiarity with automated financial aid processing systems.

Preferred Skills, Knowledge and Abilities: The ideal candidate will have the ability to interpret and apply policies and procedures, as well as a familiarity with and interest in working with automated financial systems.

Additional Information

In compliance with NYC's Pay Transparency Act, the annual base salary range for this position is USD $77,000.00 to USD $85,387.00. New York University considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and organizational considerations when extending an offer. This pay range represents base pay only and excludes any additional items such as incentives, bonuses, clinical compensation, or other items.

NYU Law is an intellectual powerhouse and innovator in legal education, known for its focus on leadership, global issues, and public service. As part of this diverse and accomplished community, you'll work with top faculty, support learning and research, and have regular opportunities to develop professionally. Located in Greenwich Village, one of New York's most inviting neighborhoods, the Law School offers highly competitive benefits and perks, notably tuition remission.

NYU aims to be among the greenest urban campuses in the country and carbon neutral by 2040. Learn more at nyu.edu/nyugreen.

NYU is an Equal Opportunity Employer and is committed to a policy of equal treatment and opportunity in every aspect of its recruitment and hiring process without regard to age, alienage, caregiver status, childbirth, citizenship status, color, creed, disability, domestic violence victim status, ethnicity, familial status, gender and/or gender identity or expression, marital status, military status, national origin, parental status, partnership status, predisposing genetic characteristics, pregnancy, race, religion, reproductive health decision making, sex, sexual orientation, unemployment status, veteran status, or any other legally protected basis. All interested persons are encouraged to apply at all levels.