Counseling Services Coordinator

University of Washington; Seattle (WA); On-site; USD 62,000 - 70,000; Full time

Job summary

The University of Washington's Department of Sociology is seeking a Counseling Services Coordinator to support the launch and administration of the new Social Data Analytics MS program. You will advise students, develop capstone projects with community partners, and coordinate recruitment and admissions in a fee‑based graduate program.

You will work with the program director to ensure smooth operations, maintain advising data, and provide career development workshops and resources for students

Qualifications

• Bachelor's Degree and 3 years of advising, student counseling or teaching experience, or equivalent experience/education.
• Excellent organizational skills and demonstrated ability to multi-task, prioritize work, and manage heavy workloads with frequent interruptions.
• Ability to work effectively and patiently with diverse groups of students.
• Collaborative teammate with strong interpersonal skills, including an ability to communicate effectively.
• Excellent oral and written communication skills for professional workplace settings, including presentation and public speaking experience.

Responsibilities

• Act as Academic Counselor for the department's full‑time fee‑based Social Data Analytics Master of Science Program.
• Counsel and assist students experiencing academic difficulty or personal crises regarding options and resources.
• Assist with problem solving by assessing student needs, resolving academic concerns, evaluating and dealing with complex situations, developing individualized academic plans, facilitating conflict resolution, and monitoring student progress.
• Refer students as necessary to appropriate UW or community resources.
• Use data tools to analyze and assess student progress through the program.
• Interpret University and School policies and regulations to students, faculty, and staff.

Skills

Academic advising

Career counseling

Communication

Organization

Education

Bachelor's Degree

Job description

Job Description

The Department of Sociology has an outstanding opportunity for Counseling Services Coordinator to join their team.

About This Opportunity The Department of Sociology is seeking a well‑rounded, service‑oriented, and tech‑savvy individual with good communication skills, creativity, and energy to support the launch and administration of the department’s new Social Data Analytics Master of Science Program. The Counseling Services Coordinator will work with the faculty program director on all aspects of this new fee‑based graduate program including recruitment and admission of students, development of capstone projects with community partners, and advising students throughout the program. Join our high‑performing team and help us provide excellent support to a diverse group of students and faculty.

Key Responsibilities

Academic Advising (25%)

• Act as Academic Counselor for the department's full‑time fee‑based Social Data Analytics Master of Science Program.
• Counsel and assist students experiencing academic difficulty or personal crises regarding options and resources.
• Assist with problem solving by assessing student needs, resolving academic concerns, evaluating and dealing with complex situations, developing individualized academic plans, facilitating conflict resolution, and monitoring student progress.
• Refer students as necessary to appropriate UW or community resources.
• Use data tools to analyze and assess student progress through the program.
• Interpret University and School policies and regulations to students, faculty, and staff.

Graduate Professional Placement (25%)

• Provide one‑on‑one advising to students and recent graduates on career exploration, job search strategies, and professional development.
• Maintain current knowledge of labor market trends relevant to the program.
• Connect graduates with suitable job openings, internships, and employer contacts.
• Assist graduates in identifying career pathways aligned with their degree.
• Review and coach students on CV/resume construction, cover letters, portfolios, and other application materials.
• Support students in translating academic, internship, and project‑based experience into strong career narratives.
• Develop workshops and career readiness programming on topics such as job search strategies, interview skills, and workplace success.

Program Support (35%)

• Lead New Student Orientation for current admits.
• Participate in multi‑year program planning with the Director of the program.
• Identify community organizations for partnerships on student capstone projects
• Develop relationships with community partners to establish expectations around capstone projects
• Match students with community partners for capstone projects and monitor relationships
• Assist with the Sociology Department graduation ceremonies.
• Ensure that paper and electronic documents pertinent to the MS program (including brochures, web material, online forms, etc.) are kept up to date.
• Maintain familiarity with University, College of Arts & Sciences, and Continuum College policies.
• Respond to faculty/staff inquiries regarding the full‑time MS program.
• Maintain advising database and program website.
• Curate and disseminate information about professional development opportunities for students.
• Prepare reports and insights to support accreditation, program evaluation, and continuous improvement initiatives.
• Other duties as assigned.

Recruitment (15%)

• Design and implement an outreach strategy to attract applicants using webinars, participation in recruitment events and online advertising tools.
• Advise prospective students on pre‑major course requirements to apply to the full‑time MS and Certificate program and answer questions about the competitive admissions process.
• Coordinate annual recruitment for the MS and Certificate program.
• Assist in screening applicants and participate in admissions committee decisions.
• Advise and redirect students denied admission to the program.
• Respond to interested student inquiries via phone, e‑mail, and drop in visitors.

Required Qualifications

Minimum Qualifications

• Bachelor's Degree and 3 years of advising, student counseling or teaching experience, or equivalent experience/education
• Applicants who do not meet these qualifications WILL NOT be forwarded to the Hiring Manager.

Additional Qualifications

• Excellent organizational skills and demonstrated ability to multi‑task, prioritize work, and manage heavy workloads with frequent interruptions.
• Ability to work effectively and patiently with diverse groups of students.
• Collaborative teammate with strong interpersonal skills, including an ability to communicate effectively.
• Excellent oral and written communication skills for professional workplace settings, including presentation and public speaking experience.

Preferred Qualifications

• Familiarity with University student related policies and procedures.
• Experience with University student database systems
• Experience working in areas related to career counseling, and familiarity with career exploration and job search tools

Compensation, Benefits And Position Details

Pay Range Minimum:

$62,112.00 annual

Pay Range Maximum:

$70,008.00 annual

Benefits

Other Compensation: For information about benefits for this position, visit https://www.washington.edu/jobs/benefits-for-uw-staff/

Shift

First Shift (United States of America)

Temporary or Regular?

This is a regular position

FTE (Full-Time Equivalent)

100.00%

Union/Bargaining Unit

Not Applicable

About The UW

Working at the University of Washington provides a unique opportunity to change lives – on our campuses, in our state and around the world.

UW employees bring their boundless energy, creative problem‑solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty.

Our Commitment

The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81.

To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or [e-mail].

Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.