Admissions Counselor (multiple opportunities)

University of Washington Medical Center; Bothell (WA); Hybrid; USD 59,000 - 60,000; Full time

Job summary

University of Washington seeks an Admissions Counselor to recruit and advise prospective undergraduate students (Transfer and First Year) to meet enrollment targets and strengthen UW Bothell’s profile. You will counsel students through meetings, sessions, and digital channels; coordinate recruitment events; and assist with holistic admissions reviews.

This role requires collaboration with campus programs and external partners, and a hybrid on-campus/remote schedule.

Qualifications

• Bachelor’s in education, Communications, Business, Psychology, or related field.
• At least 2 years’ experience in recruiting, advising, counseling or similar with diverse populations in education.
• Applicants who do not meet qualifications will not be forwarded to the Hiring Manager.

Responsibilities

• Counsel prospective students through in-person meetings, sessions, phone, email, or web.
• Deliver information sessions and build relationships with UW Bothell programs and departments.
• Maintain knowledge of academic programs, financial aid, and admission requirements to advise students.
• Develop and implement recruitment plans for programs and territories, including events and college visits.
• Utilize CRM to generate reports and aid in recruitment planning.
• Generate applications and enrollments through referrals and program partnerships.
• Support all recruitment and advising activities for the Office of Admissions.
• Lead outreach to diverse populations and participate in on-campus events like Preview Days.
• Conduct holistic application reviews and serve on admissions committees as needed.
• Coordinate with Operations to ensure timely processing of applications and updates to records.
• Attend department and university events and provide campus tours as needed.

Skills

Communication

Interpersonal skills

Public speaking

Travel requirements

Education

Bachelor's degree in Education, Communications, Business, Psychology, or related field

Tools

CRM (CRM system)

Microsoft Office 365

Job description

Job Description

The Department of Enrollment Management has an outstanding opportunity for Admissions Counselors to join their team.

About this Opportunity:

Reporting to the Assistant Director of Admissions, the Admissions Counselor will recruit and advise prospective undergraduate students, both Transfer and First Year students, to meet the undergraduate enrollment targets of the University, and increase the profile and image of the University.

Key Responsibilities:

Counseling (30%):

• Counsel prospective students through in-person meetings, group information sessions, phone, e-mail, or web communications, regarding major courses of study, career options, program eligibility requirements, degree requirements, admission requirements, and the opportunities available at the university.

• Deliver information sessions.

• Participate in the professional admissions and advising community to strengthen professional knowledge base and to reinforce UW Bothell name recognition.

• Build and maintain relations with UW Bothell academic programs, student resource departments, and external constituents, and make referrals for students to appropriate services.

• Maintain ongoing, thorough knowledge of academic, co-curricular, and financial aid programs to provide comprehensive and factual information that will allow prospective students to make informed decisions.

Recruiting (30%):

• Develop and implement recruitment plans for assigned programs and territories which will include on-site and virtual events such as college fairs, school visits, workshops, advising appointments, and other recruitment activities.

• Utilize CRM to generate and review reports and queries to aid in developing plans for recruitment.

• Generate applications and enrollments through the cultivation of relationships within assigned programs and territories to meet established goals.

• Support all recruiting and advising activities through the Office of Admissions.

• Lead community and business outreach efforts to recruit a diverse and academically talented student population.

• Participate in on-campus recruitment events such as Preview Days, Admitted Student Days, and specialized campus visits and information sessions.

• Engage in ongoing strategic communications to include phone calls, text messaging, email, and other media to ensure high conversion/yield rates

• Work closely with campus stakeholders to execute strategies to meet enrollment goals.

Admission Processing (30%):

• Conduct holistic application review and ratings of assigned applications.

• Serve on Admissions Committees as needed and act as a liaison with assigned programs and schools.

• Work with Operations Team to ensure timely processing of applications and updating of records as needed.

• Meet application review deadlines to allow for admission decisions to be released on schedule.

• Utilize CRM to assist with updating student records and school contacts.

Other Duties as Assigned (10%):

Will include but not limited to the following:

• Deliver campus tours as needed in absence of tour guides.

• Provide coverage for Welcome Desk as needed in absence of staff.

• Attend professional development conferences, workshops, and events that will increase knowledge and competency in admissions counseling.

• Contribute to and support the implementation and maintenance of innovative recruiting and advising strategies, with particular responsibility for assigned academic programs and territories.

• Contribute to on-line and printed advising materials.

• Attend and support department and university events.

Required Qualifications:

To be considered for this opportunity your application must demonstrate you meet both the minimum qualifications and additional qualifications listed below. Equivalent education and/or experience may substitute for minimum qualifications except when there are legal requirements, such as a license, certification, and/or registration.

MINIMUM QUALIFICATIONS:

• Bachelor’s in education, Communications, Business, Psychology, or related field.

• At least 2 years’ experience in recruiting, advising, counseling or similar experience with diverse populations in an educational setting.

• Applicants who do not meet these qualifications WILL NOT be forwarded to the Hiring Manager.

Additional Qualifications:

• Knowledge and experience of admissions processes.

• Excellent written, oral, and interpersonal communication skills.

• Proven track record of meeting and exceeding measurable goals.

• Ability to work effectively and cooperatively with colleagues, the public, students, faculty, and diverse community members including those from various cultural and socio-economic groups.

• Ability to use technology to collect data, create reports, and document work.

• Ability to travel.

• Presentation and advising skills that demonstrate commitment to best methods including use of technology.

• Must be dependable, accurate, have attention to detail, be a good team member, and possess an empowering attitude and patient temperament to work with a variety of student situations.

Desired Qualifications:

• 2-5 years professional work experience in recruiting, advising, counseling with diverse populations in an educational setting.

• Knowledge of federal, state, and local laws, regulations, and policies related to student records, information systems, admissions, and registration.

• Experience reviewing admissions applications.

• Experience with Microsoft Office 365 or other office-based software.

• Experience using a Customer Relationship Management (CRM) system.

CONDITIONS OF EMPLOYMENT:

• Standard work hours are Monday through Friday 8:00am to 5:00pm with work performed primarily in-person in an office setting on-campus. A hybrid schedule with remote work options is available.

• Work will be performed externally at community colleges, high schools, community events, and college fairs as needed.

• Evening and weekend work is required on occasion and as needed.

• Travel is required in-state with some out-of-state travel.

• Must be willing to travel in all weather conditions.

• Must possess and maintain a valid driver’s license.

• Must be able and willing to operate a university vehicle.

• Must be able to lift/move approximately 50 pounds of recruiting materials, displays, and equipment.

Compensation, Benefits and Position Details

Pay Range Minimum:

$58,680.00 annual

Pay Range Maximum:

$60,000.00 annual

Other Compensation:

Benefits:

For information about benefits for this position, visit https://www.washington.edu/jobs/benefits-for-uw-staff/

Shift:

First Shift (United States of America)

Temporary or Regular?

This is a regular position

FTE (Full-Time Equivalent):

100.00%

Union/Bargaining Unit:

Not Applicable

About the UW

Working at the University of Washington provides a unique opportunity to change lives – on our campuses, in our state and around the world.

UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty.

Our Commitment

The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81.

To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or [e-mail].

Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.