Counseling Programs Manager | Student Success & Compliance

Grand Canyon Education, Inc.; Phoenix (AZ); On-site; USD 75,000 - 95,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401K savings plan

Paid time off

Education Tuition Discount Program

Free on-site gym

Job summary

Grand Canyon University in Phoenix, Arizona seeks a full-time Counseling Program Manager to oversee the daily operations of its counseling programs. You will coordinate program activities, support accreditation efforts, and ensure high-quality student services across practicum and internship experiences.

The role requires a master's degree in counseling, active licensure, and 2+ years in the field, plus familiarity with academic platforms and Microsoft Office.

Qualifications

• Master's degree in professional counseling, clinical mental health counseling, school counseling, or other related counseling degree.
• Licensed in a counseling related field such as professional counseling.
• Two or more years of experience in the counseling field.
• One or more years of post-secondary academic experience in any capacity.
• Knowledge of Internet software and Microsoft Office.
• Knowledge of academic platforms and related tools/software.
• Read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
• Write reports, business correspondence, and procedure manuals.
• Effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Must be able to pass preemployment investigations.
• Provide a positive example to students by supporting the University's Doctrinal Statement, Ethical Position Statement and Mission of Grand Canyon University.

Responsibilities

• Coordinate all aspects of a program to achieve stated goals.
• Draft program/process guidelines and document accreditation requirements.
• Collect and analyze data; prepare required program reports.
• Prepare documents for approval of new or revised programs or initiatives.
• Serve on counseling-related committees as needed.
• Liaise with NBCC and students for national exam information.
• Oversee practicum and internship site supervisors and ensure compliance with accreditation standards.
• Review practicum and internship policies and trainings.
• Address student and site concerns regarding practicum and internship.
• Maintain partnerships with OFE, FT&D, FS, and other GCU support services.
• Analyze student academic data and support improvement plans.
• Assist faculty with program improvements and decision-making presentations.
• Facilitate programmatic reviews and track student data (withdrawals, failures).
• Represent program in academic committee meetings and drive process improvements.
• Provide timely responses to student and practicum-related issues.
• Support campus life and student engagement activities as needed.
• Update collateral materials, catalogs, websites with key information.

Skills

Strong organizational skills

Communication skills

Program coordination

Accreditation knowledge

Education

Master's degree in counseling or related field

Licensed in a counseling-related field

Tools

Microsoft Office

Academic platforms

Job description

Grand Canyon University in Phoenix, Arizona seeks a full-time Counseling Program Manager to oversee the daily operations of its counseling programs. You will coordinate program activities, support accreditation efforts, and ensure high-quality student services across practicum and internship experiences.

The role requires a master's degree in counseling, active licensure, and 2+ years in the field, plus familiarity with academic platforms and Microsoft Office.