Counseling Programs Manager: Student Success & Compliance

GRAND CANYON UNIVERSITY; Phoenix (AZ); On-site; USD 70,000 - 95,000; Full time

Job summary

Grand Canyon University is seeking a Counseling Program Manager in Phoenix to lead daily operations of the Counseling programs and ensure accreditation standards are met. This role supports student success and strategic program growth.

The position requires a Master’s in counseling and a counseling license, with 2+ years of counseling experience and 1+ year in post-secondary settings. Strong data, reporting, and collaboration skills are essential.

Qualifications

• Master’s degree in professional counseling or related field.
• Licensed in a counseling-related field.
• Two or more years of counseling experience.
• One or more years of post-secondary academic experience.
• Knowledge of Internet software and Microsoft Office.
• Knowledge of academic platforms and related tools/software.
• Ability to read, analyze, and interpret professional materials.
• Ability to write reports and procedures manuals.
• Ability to present information effectively to groups.

Responsibilities

• Coordinate all aspects of a program to achieve goals.
• Draft program/guidelines for accreditation.
• Coordinate data collection, analysis, and reporting for programs.
• Prepare documents for approval of new or revised programs.
• Serve on counseling committees as needed.
• Liaison for NBCC and national exam information.
• Provide oversight of practicum/internship site supervision and documentation.
• Assist in updating practicum policies and trainings.
• Address student and practicum concerns; coordinate resolutions.
• Maintain partnerships with OFE, FT&D, FS, and other GCU support services.
• Analyze student data and develop improvement plans.
• Facilitate programmatic reviews and reporting formats.

Skills

Counseling experience

Academic collaboration

Communication skills

Report writing

Presentation skills

Education

Master’s degree in professional counseling or related field

Licensed in a counseling-related field

Tools

Microsoft Office

Academic platforms

Internet software

Job description

Grand Canyon University is seeking a Counseling Program Manager in Phoenix to lead daily operations of the Counseling programs and ensure accreditation standards are met. This role supports student success and strategic program growth.

The position requires a Master’s in counseling and a counseling license, with 2+ years of counseling experience and 1+ year in post-secondary settings. Strong data, reporting, and collaboration skills are essential.