Counseling Division Internship

Pennsylvania Housing Finance Agency; Harrisburg (Dauphin County); On-site; USD 52,000 - 78,000; Full time

Job summary

Pennsylvania Housing Finance Agency is seeking support across Network Expansion Analysis, Marketing and Branding, and Data Management to strengthen its Housing Counseling Network. The role involves identifying gaps, evaluating potential partners, outreaching stakeholders, and organizing internal information for better collaboration.

This position emphasizes cross-functional coordination with Compliance and Business Development teams to streamline processes and improve network impact.

Qualifications

• Minimal experience with counseling services.

Responsibilities

• Research counties without housing counseling agencies (HCAs) and analyze gaps in service coverage.
• Identify and assess potential organizations that could join the PHFA Housing Counseling Network.
• Conduct outreach to evaluate interest and gather information on operational models and funding sources.

Job description

It’s fun to work in a company where people truly BELIEVE in what they’re doing!

We’re committed to bringing passion and customer focus to the business.

Job Description

Network Expansion Analysis (30%)

• Research counties without housing counseling agencies (HCAs) and analyze gaps in service coverage.

• Identify and assess potential organizations that could join the PHFA Housing Counseling Network

• Conduct outreach to evaluate interest and gather information on operational models and funding sources.

Marketing and Branding Support (30%)

• Evaluate current marketing strategies and identify innovative ways to promote the housing counseling industry.

• Review HCA websites to ensure consistent branding and messaging throughout the network.

• Develop creative approaches to highlight the value and impact of housing counseling services

Data Management and Digital Cataloguing (40%)

• Assist in creating a comprehensive digital file for all existing HCAs.

• Organize and catalog internal information, including compliance notes and business development updates. and updates from Business Development and Compliance teams.

• Develop systems to streamline collaboration and improve communication between the Compliance team and the Senior Business Development Officer.

Minimal experience with counseling services.

Qualifications

Experience

EEO Statement

As an employer, PHFA is committed to having a workforce that is diverse and reflects the residents that it serves. We strive to maintain a workplace where all employees and applicants for employment receive equal opportunities in all aspects of employment. There are numerous policies in place at PHFA to help us honor this commitment.

The Pennsylvania Housing Finance Agency is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, disability, family status, gender, national origin, political affiliation, race or religion.

Diversity Statement

PHFA values, honors and commits to the equitable treatment and elimination of discrimination in all forms. We are committed to the diversity of all staff, and in all programs and services offered.