Costa Food Server - MGM Springfield

MGM Resorts International; Springfield (MA); On-site; USD 11,000 - 15,000; Part time

Benefits offered by this job

Free meals in employee dining room

Uniform and dry cleaning provided

Discounts on hotel, food & beverage, &

Professional development & community-:

Job summary

MGM Resorts International is seeking a Food Server in Springfield, MA. The role involves taking and delivering orders, maintaining tables, and ensuring guest satisfaction in a fast-paced environment. You will also handle side work and cleaning of assigned stations while delivering attentive service to guests.

The starting rate is $9.50 per hour plus tips, with overtime per state law. The position offers meals, uniforms, and access to employee discounts; tips can significantly augment earnings.

Qualifications

• 5+ years of prior Food & Beverage experience in a high-paced environment.
• Ability to work Friday, Saturday, Sunday & Monday 3:30pm–10pm with possible Tuesday events.

Responsibilities

• Greet guests in a positive, friendly manner and take orders.
• Demonstrate selling techniques and service delivery for all menu items, including alcoholic and non-alcoholic beverages.
• Maintain cleanliness of tables and assigned areas using a silent service approach.
• Itemize bills accurately and secure payment.
• Anticipate guests' needs and respond promptly with urgency.
• Communicate with management, chefs, and staff to address guest requests.

Skills

Customer service

Food & Beverage knowledge

Team player

Job description

Springfield, Massachusetts

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB

It is the primary responsibility of the Food Server to take and deliver customer orders, maintain tables, guest satisfaction and finalize checks. The food server is also responsible for performing side work and general cleaning of assigned stations.

THE STARTING RATE

$9.50 per hour plus tips

THE DAY-TO-DAY

• Greet guests in a positive and friendly manner, making them feel welcome.

• Demonstrate knowledge of selling techniques and service delivery for all menu items, including alcoholic and non-alcoholic beverages.

• Maintain cleanliness of tables and assigned areas, utilizing a silent service approach.

• Itemize bills accurately and efficiently secure payment.

• Anticipate guests' needs and respond promptly with a sense of urgency.

• Communicate effectively with management, chefs, and culinary staff to address guest requests and needs.

THE IDEAL CANDIDATE

• Must be able to work Friday, Saturday, Sunday & Monday from 3:30pm - 10pm and have the flexibility to work on Tuesdays and Tuesdays for events

• 5+ Years of Prior Food and Beverage experience in a high-paced environment with food service experience is preferred.

THE PERKS & BENEFITS

• Free meals in our employee dining room

• Company issued uniform and dry cleaning provided

• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more

• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

Pay Rate

The rate for this role is:

$9.50

This rate represents a good faith estimate of the wage rate that MGM reasonably expects to pay for the position upon hire.

The estimated annual tips this role could reasonably be anticipated to receive is: $0 - $15,000.

Pay will not be below any applicable minimum wage.

Should overtime be worked, employees are paid overtime pay in accordance with state requirements.

Employees in this position are eligible to participate in medical, dental, vision, life insurance, 401(k) plans, and time off plans. Specific program offerings vary by eligibility factors such as geographic location, employment status, and union membership.