TAP Food Server - MGM Springfield

MGM Resorts International; Springfield (MA); On-site; USD 11,000 - 15,000; Part time

Benefits offered by this job

Free meals in employee dining room.

Company uniform with free dry cleaning

Discounts on hotel, food & beverage, &

Job summary

MGM Resorts International: TAP Sports Bar in Springfield, MA is seeking energetic Food Servers to deliver memorable guest experiences. You will greet guests, present menu knowledge, take and deliver orders, and ensure accurate billing and payments while maintaining a spotless, welcoming dining area.

Ideal candidates have 5+ years in fast-paced food and beverage roles, flexibility to work weekdays, nights, weekends, and holidays.

Qualifications

• 5+ years of extensive Food & Beverage experience in a high-paced environment.
• Willing to work weekdays nights, weekends and holidays.

Responsibilities

• Greet guests in a positive, friendly manner.
• Knowledgeable of selling techniques and service delivery of menu items.
• Maintain table cleanliness with silent service approach.
• Itemize bills and secure payment efficiently.
• Maintain cleanliness and stock of assigned areas and POS stations.
• Anticipate guests’ needs and respond with urgency.
• Collaborate with management, chefs and staff to fulfill guest requests.

Skills

Food & Beverage experience

Guest service

POS familiarity

Tools

POS system

Job description

Location

Springfield, Massachusetts

About the Role

We seek individuals like YOU to create unique and show-stopping experiences for our guests. As a Food Server at TAP Sports Bar, you'll create memorable moments for our guests by serving tasty bites while sharing your extensive knowledge of our menu. You'll be delivering customer orders, maintaining tables, guest satisfaction and finalize checks.

Day-to-Day Responsibilities

• Greet guests in a positive, friendly manner and make them feel welcome
• Knowledgeable of selling techniques and service delivery of menu items of every course and both non and alcoholic beverages
• Maintain table cleanliness utilizing a silent service approach
• Itemize bills correctly and efficiently secure payment
• Maintain cleanliness and stock of assigned areas, side stations, tables and Point of Sale (POS) stations
• Anticipate the guests’ needs and respond appropriately with a sense of urgency
• Communicate with management, chefs and culinary staff in order to fulfill and address any issues or needs requested by guests and or other employees

Ideal Candidate

• 5+ Years of Prior Relevant Food and Beverage experience in a high-paced environment with food service experience is preferred
• Willing flexible to work weekdays nights, weekends and holidays.

Hours of Operations for TAP Sports Bar are: Mon-Wed: 4p-11p, Thurs & Sun: 11a-11p and Fri & Sat: 11am-12am

Compensation

THE STARTING RATE: $9.50 per hour plus tips

Pay Rate The rate for this role is: $9.50. This rate represents a good faith estimate of the wage rate that MGM reasonably expects to pay for the position upon hire. The estimated annual tips this role could reasonably be anticipated to receive is: $0 - $15,000. Pay will not be below any applicable minimum wage. Should overtime be worked, employees are paid overtime pay in accordance with state requirements. Employees in this position are eligible to participate in medical, dental, vision, life insurance, 401(k) plans, and time off plans. Specific program offerings vary by eligibility factors such as geographic location, employment status, and union membership.

Perks & Benefits

• Free meals in our employee dining room.
• Company issued uniform with free dry cleaning offered onsite.
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community.

Equal Opportunity & Diversity Statement

We are an Equal Opportunity Employer.

If you are an individual with a disability and need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact us at [e-mail]

Privacy & Contact

We are also committed to protecting the privacy of visitors to our employment application site, including the protection of any personal information provided to us.

For more information about MGM Resorts International, including our privacy policy and commitment to diversity and inclusion, please visit http://www.mgmresorts.com/careers.

For California residents, also see our California Privacy Notice that describes the categories of personal information and sensitive personal information we collect and provides certain details about our processing of that information.