Cost Authorization Specialist I — Repair Cost Approvals

HomeServe USA; Chattanooga (TN); On-site; USD 21,025 - 29,945; Full time

Benefits offered by this job

Competitive compensation

Career development opportunities

Casual attire

Generous medical and dental insurance

401(k) plan with company match

Job summary

A leading home repair service provider is seeking a Cost Authorization Specialist, Tier I in Chattanooga, TN. This entry-level role handles calls from contractors to approve repair costs and provide job status updates. Required qualifications include a high school diploma, 1-2 years of job costing experience, and strong organizational and communication skills. The role offers competitive hourly pay, career development opportunities, and supportive work conditions with comprehensive benefits.

Qualifications

• 1-2 years of estimating or job costing experience.
• Broad knowledge of home repair methods, particularly plumbing, HVAC, and electrical trades.
• Experience handling difficult situations and providing excellent customer service.

Responsibilities

• Handle a high volume of calls requesting approvals for repair costs.
• Review and approve job costs for special circumstances.
• Document conversations and actions taken with contractors.

Skills

Detail oriented

Organizational skills

Problem-solving skills

Strong communication skills

Data entry skills

Education

High school diploma or GED

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

A leading home repair service provider is seeking a Cost Authorization Specialist, Tier I in Chattanooga, TN. This entry-level role handles calls from contractors to approve repair costs and provide job status updates. Required qualifications include a high school diploma, 1-2 years of job costing experience, and strong organizational and communication skills. The role offers competitive hourly pay, career development opportunities, and supportive work conditions with comprehensive benefits.