COSS Support Specialist, Gaston County

NC State University; Raleigh (NC); On-site; USD 29,305 - 35,818; Full time

Job summary

NC State University seeks a COSS Support Specialist to provide office, marketing, and administrative support to extension staff and volunteers in Gastonia, NC. This full‑time, in‑person role supports daily operations, welcomes visitors, handles messages, and assists with newsletters and social media content.

Qualified candidates have a high school diploma with office experience, proficiency in Microsoft Office and Google Suite, excellent customer service and communication skills, strong

Qualifications

• High school diploma with at least two years of office assistance or secretarial experience.
• Proficiency in Microsoft Office and Google Suite.
• Excellent customer service and communication skills.
• Strong organizational and multitasking abilities.
• Valid North Carolina driver’s license and reliable transportation.

Responsibilities

• Provide office support for extension staff, including greeting visitors, answering phones, and taking messages.
• Assist with marketing and media creation, including social media posts and newsletter design.
• Handle financial transactions, write receipts, and process fees per county procedures.
• Support volunteer programs and special events.
• Cover administrative tasks for other staff as needed.

Skills

Customer service

Communication

Organizational skills

Multitasking

Education

High school diploma

Tools

Microsoft Office

Google Suite

Job description

Job Overview

The COSS Support Specialist supports North Carolina Cooperative Extension in Gastonia, NC, providing office, marketing, and administrative assistance to extension staff and volunteers.

Key Responsibilities

• Provide office support for extension staff, including greeting visitors, answering phones, and taking messages.
• Assist with marketing and media creation, including social media posts and newsletter design.
• Handle financial transactions, write receipts, and process fees per county procedures.
• Support volunteer programs and special events.
• Cover administrative tasks for other staff as needed.

Required Qualifications

• High school diploma with at least two years of office assistance or secretarial experience.
• Proficiency in Microsoft Office and Google Suite.
• Excellent customer service and communication skills.
• Strong organizational and multitasking abilities.
• Valid North Carolina driver’s license and reliable transportation.

Preferred Qualifications

• Experience in web-page management, social media publishing, and newsletter design.
• Excellent interpersonal communication and customer service skills.

Working Conditions

Full‑time, in‑person position. Monday through Friday 8:00 a.m. to 5:00 p.m., with occasional evenings and weekends as required.

Compensation

Starting at $32,562, commensurate with experience.

EEO Statement

NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring accommodation in the application and interview process are welcome to contact 919‑513‑0574 to speak with a representative of the Office of Equal Opportunity. Final candidates are subject to criminal and sex‑offender background checks; some vacancies require credit or motor vehicle checks. NC State University participates in E‑Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.