COSS Support Specialist, Gaston County

North Carolina State University; Raleigh (NC); On-site; USD 29,000 - 36,000; Full time

Job summary

The County Support Specialist at North Carolina Cooperative Extension in Gaston County provides specialized office support, program marketing assistance, and administrative tasks for Extension program areas. The role requires fluency with computer and marketing skills, excellent customer service, and basic accounting; scheduled Monday–Friday, in-person, with some evenings and weekends as needed.

This is a full-time, 12-month appointment.

Qualifications

• High school diploma and two years of office assistance/secretarial experience or equivalent.
• Experience with Microsoft Office Suite and Google Suite.
• Strong organizational skills and ability to multitask.

Responsibilities

• Provide specialized office support for staff and volunteers.
• Assist with program marketing and administrative duties for Extension program areas.
• Support county Extension staff and coordinate with county leaders as needed.

Skills

Customer service

Office administration

Multitasking

Organizational skills

Education

High school diploma

Tools

Microsoft Office Suite

Google Suite

Job description

Posting Details

Position Information

Posting Number PG190832CE

Position Number SC-00111887-0226

Position Type NC Cooperative Extension

Department Information

Job City & State Gastonia, NC

Department NCCE Gaston County

System Information

Working Title COSS Support Specialist, Gaston County

Appointment 12 Month Recurring

Job Type Full-Time - Permanent

FTE 1.00

Essential Job Duties

The County Support Specialist is a member of the staff of the North Carolina Cooperative Extension Service ( NCCES ). The full-time County Support Specialist's primary responsibility is to provide specialized office support for staff and volunteers, program marketing assistance, and some administrative support duties for Extension program areas.

The position duties reflect a relatively high degree of independence and accountability. Requires fluent computer and marketing skills, excellent customer service, and basic accounting skills.

Primary Function Of Organizational Unit

North Carolina Cooperative Extension gives our residents easy access to the resources and expertise of NC State University and NC A&T State University. Through educational programs, publications, and events, NC Cooperative Extension Field Faculty deliver unbiased, research-based information to North Carolina citizens.

For more information on Gaston County, you may visit their website at http://www.gastoncounty.us

Other Duties And Responsibilities

Duties and Responsibilities

The Extension Support Staff's primary responsibility is to provide support to the Extension staff where assigned. The Extension Support Staff cooperates with colleagues in NCCES and with county leaders to perform assigned responsibilities. The performance of assigned responsibilities is governed by the philosophy, objectives, policies, and procedures of the NCCES

Other Work/Responsibilities

N/A

Supervisory

Number of Permanent Employees this Position Supervises 0

Percent of Time Spent 0%

Requirements and Preferences

Identify if the Position is Mandatory / Essential / Key Not Applicable

Work Schedule Monday - Friday 8:00am to 5 pm - business hours, occasionally evenings and weekends as requested. **This is an in-person position. Remote or hybrid work is not available for this role.

Minimum Experience/Education

Graduation from high school and two years office assistance and secretarial experience; or equivalent combination of training and experience.

Department Required Skills

An extensive knowledge of computer applications is required, including Microsoft Office Suite and Google Suite. Must have a willingness to learn new relevant software programs as they become essential. Must be highly motivated and have strong organizational skills and the ability to multitask.

Communication Skills

• Must be able to greet office visitors and assist them with their concerns.
• Hand out appropriate educational materials to clientele as needed.
• Answer the phone in a correct manner and take messages.
• Make decisions that reflect the facts of a situation.

Teamwork

• Work effectively with co-workers to accomplish organizational goals and identify and resolve problems.
• Interact with all staff to help ease workload in other areas.

Fiscal Management

• Handle fees and write receipts according to NCSU and county government procedures.

Marketing and Media

• Create marketing and media pieces as appropriate.
• Assist volunteers with special programs and requests.

General Office Tasks

• Back up Administrative Assistant & other staff members as needed.
• Cover the office during staff lunch breaks.
• May be working alone in the office.

Preferred Years Experience, Skills, Training, Education

Graduation from high school and two years office experience; or equivalent combination of training and experience. Experience in web-page management, social media content publishing, newsletter design, and preparation preferred. Must have excellent interpersonal communication skills and the ability to provide excellent customer service.

Required License Or Certification

Valid Driver's License and reliable, personal transportation required. Valid North Carolina driver's license is required within 60 days of hire and must be maintained

Valid NC Driver's License required

Yes

Commercial Driver's License Required

No

Physical Required

No

List Any Other Medical/drug Tests Required

Recruitment

Recruitment Details

Anticipated Hiring Range Starting at $32,562 - commensurate with experience.

Internal Transfer Only No

Recruitment Dates

Job Open Date 02/27/2026

Applicant Information

Quick Link https://jobs.ncsu.edu/postings/227777

EEO

NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-513-0574 to speak with a representative of the Office of Equal Opportunity.

If you have general questions about the application process, you may contact Human Resources at [phone] or [e-mail] .

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.

NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.