Cosmetics Counter Leader: In-Store & Online Sales

Brobston Group; Norwalk (CT); On-site; USD 52,000 - 78,000; Full time

Job summary

Brobston Group is seeking a Cosmetics Counter Manager to lead a team of Beauty Advisors, delivering outstanding service, building customer relationships, and driving sales in store and online. You will maintain strong product knowledge and ensure compelling merchandise presentation to attract and retain clients.

The role requires guiding a team, coordinating merchandising and operations, and ensuring a friendly, professional customer experience across channels.

Qualifications

• High school diploma or equivalent required.
• 3–5 years of related retail management experience.
• Ability to read and interpret instructional manuals.
• Ability to work flexible retail hours, including days/evenings/weekends/holidays.

Responsibilities

• Create an easy, seamless, and engaging in-store experience while cultivating customer relationships.
• Drive sales with in-store and online clients by using technology effectively.
• Participate in merchandising and operational requirements.
• Lead and supervise Beauty Advisors, ensuring they are welcoming, friendly, engaged, and focused on customer needs.

Skills

Team Leadership

Sales & Customer Service

Merchandising

Retail Technology

Education

High school diploma

Tools

Cash registers

POS systems

Handheld devices

Computers

Job description

Brobston Group is seeking a Cosmetics Counter Manager to lead a team of Beauty Advisors, delivering outstanding service, building customer relationships, and driving sales in store and online. You will maintain strong product knowledge and ensure compelling merchandise presentation to attract and retain clients.

The role requires guiding a team, coordinating merchandising and operations, and ensuring a friendly, professional customer experience across channels.