Cosmetic Surgery Patient Care Coordinator

Aspira Plastic Surgery & Med Spa: Dr. Venkata Erella; Austin (TX); On-site; USD 42,000 - 56,000; Full time

Job summary

Aspira Plastic Surgery & Med Spa: Dr. Venkata Erella in Austin, TX seeks a Patient Care Coordinator to welcome patients, coordinate consultations, and guide them through their cosmetic journey. You will explain options, pricing, and financing while supporting patients before and after procedures.

Responsibilities include managing schedules, answering inquiries, maintaining records, and ensuring seamless communication between patients and the clinical team for an exceptional experience.

Qualifications

• Experience scheduling appointments and managing calendars.
• Professional phone etiquette with clear, empathetic communication.
• Ability to coordinate patient care from inquiry through post-procedure follow-up.
• Familiarity with medical terminology related to plastic surgery.
• Patient-centered approach with relationship-building and trust.
• Prior work in medical/med spa or cosmetic surgery settings is advantageous.

Responsibilities

• Greet and guide patients through their cosmetic journey.
• Coordinate consultations and follow-up appointments.
• Explain treatment options, pricing, and financing clearly.
• Support patients before and after procedures and answer inquiries.
• Maintain accurate patient records and ensure clear communication with staff.
• Follow up with leads to support practice growth and conversions.

Skills

Appointment Scheduling

Phone Etiquette

Care Coordination

Medical Terminology

Patient Care

Sales/Leads follow-up

Education

High School Diploma

Healthcare Administration Certification

Medical Assisting Training

Tools

CRM Software

Scheduling Systems

Job description

Aspira Plastic Surgery & Med Spa: Dr. Venkata Erella in Austin, TX seeks a Patient Care Coordinator to welcome patients, coordinate consultations, and guide them through their cosmetic journey. You will explain options, pricing, and financing while supporting patients before and after procedures.

Responsibilities include managing schedules, answering inquiries, maintaining records, and ensuring seamless communication between patients and the clinical team for an exceptional experience.