Cosmetic Sales Consultant

Berman Skin Institute; Los Altos (CA); On-site; USD 62,000 - 73,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life Insurance

401(k) with match

FSA

Paid Time Off

Parental Leave

Employee discounts

Retirement plan

Job summary

Berman Skin Institute in Los Altos, CA is seeking a Cosmetic Sales Consultant focused on hair restoration to educate, consult, and convert prospective patients seeking hair transplant solutions.

You will conduct in-office and virtual consultations, explain ARTAS robotic transplant, FUE/FUT, PRP, pricing and timelines, and collaborate with physicians and staff to deliver a trusted patient experience. Competitive compensation with commission and benefits.

Qualifications

• Experience in medical aesthetics or elective healthcare sales (required).
• Proven success in consultative or high-ticket sales environments.
• Strong communication, presentation, and interpersonal skills.
• Navigate sensitive conversations with empathy and discretion.
• Highly organized, self-motivated and results-driven.
• Comfortable with CRM, scheduling software, and financing platforms.
• Professional appearance and demeanor for a medical setting.

Responsibilities

• Conduct in-office and virtual consultations with prospective patients seeking hair restoration.
• Educate patients on hair transplant options and technologies (ARTAS Robotic, FUE/FUT, PRP).
• Explain candidacy, timelines, pricing, and expected outcomes per physician guidance.
• Provide consultative guidance for select cosmetic services when appropriate.
• Build rapport by listening to patient concerns and delivering personalized plans.
• Collaborate with physicians, nurses, and staff to ensure accurate medical information.
• Prepare and present customized treatment plans, financing options, and memberships.
• Follow up with leads via phone, email, and text to maximize conversions.
• Maintain detailed documentation of leads, consultations, and sales in CRM.
• Meet or exceed monthly/quarterly sales goals while upholding patient care standards.
• Represent Berman Skin Institute with professionalism and integrity.

Skills

Medical aesthetics sales

High-ticket sales

Communication skills

Empathy and discretion

Organized and motivated

CRM proficiency

Professional appearance

Tools

CRM systems

Scheduling software

Financing platforms

Job description

Cosmetic Sales Consultant (Hair Restoration Focus)

Location: Los Altos, CA

Pay Rate: $30.00 to $35.00 DOE

About the Role

Berman Skin Institute is seeking an experienced and motivated Cosmetic Sales Consultant to join our Los Altos team, with a primary focus on hair transplant and hair restoration consultations. While this role will support select cosmetic services, the majority of responsibilities will center on educating, consulting, and converting prospective hair transplant patients.

This position is ideal for a high-performing consultative sales professional who thrives in a medical aesthetic environment, understands high-ticket elective procedures, and excels at building trust while guiding patients through life-changing decisions.

Key Responsibilities

• Conduct in-office and virtual consultations with prospective patients seeking hair restoration solutions
• Educate patients on hair transplant options and technologies, including:
  • ARTAS® Robotic Hair Transplant
  • FUE and FUT procedures
  • PRP injections
• Clearly explain candidacy, procedure timelines, pricing, and expected outcomes in alignment with physician recommendations
• Provide consultative guidance for select cosmetic and aesthetic services when appropriate
• Build strong rapport by actively listening to patient concerns and delivering personalized treatment recommendations
• Collaborate closely with physicians, nurses, and clinical staff to ensure accurate medical information and a seamless patient experience
• Prepare and present customized treatment plans, financing options, and membership or package offerings
• Consistently follow up with leads via phone, email, and text to maximize consultation-to-procedure conversion
• Maintain detailed documentation of leads, consultations, and sales activity within the CRM system
• Meet or exceed monthly and quarterly sales goals while upholding exceptional patient care standards
• Represent Berman Skin Institute with professionalism, empathy, and integrity at all times

Qualifications

• Prior experience in medical aesthetics, cosmetic surgery, or elective healthcare sales (required)
• Proven success in consultative or high-ticket sales environments
• Strong communication, presentation, and interpersonal skills
• Ability to navigate sensitive, personal conversations with empathy and discretion
• Highly organized, self-motivated, and results-driven
• Comfortable using CRM systems, patient scheduling software, and financing platforms
• Professional appearance and demeanor appropriate for a medical setting

Performance Metrics

• Monthly and quarterly consultation-to-procedure conversion rates
• Revenue generated from hair transplant and cosmetic consultations
• Patient satisfaction and retention metrics
• Lead follow-up responsiveness and CRM compliance

Compensation & Benefits

• Competitive rate plus commission and performance-based bonuses
• Medical, Dental, and Vision Insurance
• Life Insurance
• 401(k) with employer matching
• Flexible Spending Account (FSA)
• Paid Time Off (PTO)
• Parental Leave
• Employee discounts on services and products
• Comprehensive retirement plan

Why Join Berman Skin Institute?

• Work with one of the most respected names in dermatology and hair restoration
• Consult on cutting-edge technologies, including ARTAS® robotic hair transplant systems
• Collaborative, high-performance culture with strong leadership support
• Significant earning potential and career growth in a thriving aesthetic practice

If you’re passionate about aesthetics, excel in consultative sales, and enjoy helping patients regain confidence, we’d love to hear from you.