Cosmetic Front Desk Coordinator — Patient Experience & Scheduling

AOO | ENT Specialists of the Rockies; Lone Tree (CO); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k)

EAP

Paid time off

Job summary

FacesFirst Cosmetic Surgery in Lone Tree, CO is seeking a friendly, organized Front Desk Coordinator to greet patients, answer phones, schedule appointments, and support daily operations of our cosmetic surgery and aesthetic practice.

As a key first contact, you will manage patient leads by phone, text, and email, maintain EMR records, process payments, and collaborate with providers to ensure a welcoming patient experience.

Qualifications

• Prior front-desk or customer service experience in a clinical or cosmetic setting.
• Excellent communication and a friendly, professional demeanor.
• Strong organizational skills and attention to detail.
• Ability to multitask and manage inquiries in a busy environment.

Responsibilities

• Greet patients and visitors warmly and assist them as needed.
• Answer incoming calls; respond to patient inquiries.
• Schedule, confirm and manage patient appointments.
• Follow up with prospective patient leads via phone, text and email.
• Enter and maintain patient information in the EMR system.
• Process patient payments and assist with product purchases.
• Collaborate with providers and team members to deliver a smooth patient experience.

Skills

Customer service

Communication

Organizational skills

Multitasking

Tools

EMR system

Job description

FacesFirst Cosmetic Surgery in Lone Tree, CO is seeking a friendly, organized Front Desk Coordinator to greet patients, answer phones, schedule appointments, and support daily operations of our cosmetic surgery and aesthetic practice.

As a key first contact, you will manage patient leads by phone, text, and email, maintain EMR records, process payments, and collaborate with providers to ensure a welcoming patient experience.