COS Program Manager

Wencor; Peachtree City (GA); On-site; USD 90,000 - 130,000; Full time

Job summary

Wencor is seeking a Program Manager to oversee operational product safety programs (COS) and FMD reporting for PMA and MRO operations across the group. The role requires coordinating corrective actions, regulatory submissions, and cross-functional collaboration to maintain FAA compliance.

Responsibilities include tracking COS/FMD actions, reporting to senior leadership, and ensuring adherence to AS9100 and MARPA guidelines. Travel up to 30% may be required.

Qualifications

• COS and FMD processes for PMA products and repair stations; regulatory reporting alignment.
• Experience with FAA CFRs for PMA and Repair Station operations is essential.
• Technical writing and documentation for compliance, quality systems, and training.
• Experience coordinating cross-functional teams to drive timely corrective actions.
• Familiarity with Six Sigma and Lean concepts for process improvement.

Responsibilities

• Manage COS activity for PMA products and FMD for repair stations, ensuring timely evaluation and regulatory submission.
• Plan, organize and track actions to complete COS and FMD corrective actions.
• Coordinate FMD reporting to FAA and aviation customers across MRO sites.
• Report COS and FMD status to administrators and upper management; act as focal point for related activities.
• Ensure compliance with FAA regulations, MARPA, and AS9100 guidelines and conduct regular process reviews.
• Assist in preparing regulatory reports and liaise with administrators and site MRO Quality Manager.
• Track response times and provide trend analysis for performance monitoring.
• Participate in audits and procedure development for continuous improvement.

Skills

COS management

FMD reporting

FAA regulations

Project management

Quality Assurance

Technical writing

Organizational skills

Lean / Six Sigma

Process mapping

Communication

Cross-functional collaboration

Problem solving

Education

Bachelor's degree in Sciences or technical field

5 years related industry experience

Tools

MS Office

Visio

Access

Project management software

Job description

Overview of the Position:

Responsible for program management of all activities related to operational product safety as defined in CFR 21.3 (PMA) and CFR 145.221 (MRO) for the Wencor Group.

Overview of the Position:

Responsible for program management of all activities related to operational product safety as defined in CFR 21.3 (PMA) and CFR 145.221 (MRO) for the Wencor Group.

Essential Duties and Responsibilities:

• Manage the process for Continued Operational Safety (COS) activity for PMA product and failures, malfunctions and defects (FMD) for repair stations ensuring that product is evaluated and corrective actions are completed and submitted to the appropriate regulatory agency and customers in a timely fashion.
• Organize, plan and track action to assure timely completion for each COS and FMD corrective action and response.
• Establish a process to manage FMD reporting to the FAA for the Wencor Group MRO businesses. This will require close corrdination and working with all the MRO sites utilizing project management to assure timly reporting, follow up and corrective action.
• Report COS events and status to the ODA Adminstrator / MOA Administrator and Upper Management including the Executive COS Board (or equivalent). Act as the focal point to manage COS related activities (this can include, investigator, engineering, quality, suppliers, certification agency staff, internal/external customers).
• Report FMD to the Aviation Safety Compiance team, executive review board and appropriate site personnel. Act as the focal point to manage FMD related activities (this can include, investigator, engineering, quality, suppliers, certification agency staff, internal/external customers).
• Assure that Wencor remains in compliance with FAA regulations for COS and FMD reporting uilizing the FAA guidance, MARPA and AS9100 guide lines. Conduct regular review of the COS and FMD process and reporting to assure it meets regulatory and business needs.
• Assist in the preparation of required reporting to the appropriate regulatory agency and liaise with the ODA Administrator, MOA Administrator and site MRO Quality Manager.
• Track response time of site personnel to assigned task to establish and provide trend/monitoring to determine performance levels and report results.
• Assist in conducting audits to assure compliance to CFR 21.3, CFR 145.221, future regulations and customer requirments pertaining to product safety and reporting.
• Participate in procedure development and revision as needed to support continuous improvement.
• Perform other duties as assigned.

Other Knowledge, Skills, and Abilities:

• Knowledge of product design and manufacture. Skill desired in basic product manufacture and use of shop travelers and quality system to produce a product.
• Knowledge of repair station operations.
• Knowledge of and ability to understand and interpret the FAA CFRs applicable to the PMA and Repair Station business. Knowledge of industry standard documentation and requirements is a plus.
• Technical writing,
• Excellent inter-personal skills
• High degree of organizational and problem solving skills with the ability to think and work independently
• Basic understanding of Six Sigma performance measurements and Lean Manufacturing concepts. Ability to process map, create and modify procedures, instructions and training documents.
• Proficient in Microsoft Office programs such as Excel, PowerPoint, Visio, and Access.
• Need or obtain project management software capability. Project management experience utilized to divide a project into individual task and assign actions and track to completion. Manage multiple projects and task simultaniously.

Education / Experience Requirements:

Bachelor's degree in the Sciences, business, or other technical fields or five years of related industry experience and/or training or equivalent combination of education and experience. Previous experience in Quality Assurance or the FAA and an extensive understanding of aviation regulations required.

Other Qualifications:

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Language Ability:

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Mathematics Ability:

Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

Reasoning Ability:

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Physical Demands:

The physical demands described here are representatives of those that must be met by an employee to successfully perform the essential functions of this job.

• Is occasionally required to stand; walk; reach with hands and arms; stoop, kneel, crouch, and crawl; and lift up to 10 pounds.
• Is regularly required to sit and use hands to finger, handle, or feel.
• Is frequently required to talk or listen.
• Works in moderate noise levels.
• Travel up to 30%.