Quality/Accountable Manager

United Aero Group; Orlando (FL); On-site; USD 95,000 - 130,000; Full time

Job summary

United Aero Group is seeking a Quality Manager to oversee compliance with 14 CFR Part 145, ISO, and EASA requirements, and to manage audit programs, safety initiatives, and staff training. You will steer the QA department, supervise inspectors, and ensure data accuracy in maintenance records while coordinating with vendors and customers on quality issues.

The role requires extensive regulatory knowledge, leadership in quality systems, and a proven track record in aerospace/aeronautics quality

Qualifications

• FAA Airframe and Powerplant (A&P) certificate, IA, or FAA Part 147 maintenance technician school graduation, or equivalent combo of education/experience.
• Knowledge of FAA/EASA Part 145 regulatory requirements.
• Progressive supervisory and managerial experience.
• Detailed knowledge of inspection practices.
• Experience with AS9100 and ISO procedures.
• At least 10 years of relevant experience under 14 CFR Parts 145, 135, or 121.
• At least five years of management experience in MRO, aviation, or aerospace.

Responsibilities

• Oversee compliance with 14 CFR Part 145, ISO, and EASA repair station requirements.
• Establish and manage internal and external audit programs.
• Manage the site's Safety Management System and training programs.
• Lead quality department operations, inspections, and corrective actions.
• Coordinate maintenance certification prior to release of aircraft components.
• Plan, schedule, and assign staff to maximize efficiency.
• Maintain inspection schedules and drive planning optimization.
• Review data accuracy in customer/maintenance management systems.
• Lead investigations of quality concerns and implement corrective actions.

Skills

Regulatory communication

Quality data analysis

Auditing leadership

Team supervision

Problem solving

Regulatory interpretation

Decision making

Process improvement

Documentation accuracy

Cross-functional collaboration

Job description

Description

The Quality Manager oversees compliance with 14 CFR Part 145, ISO, and EASA repair station requirements; monitors the adequacy of procedures supporting safe operational practices and product airworthiness; establishes and manages internal and external audit programs; manages the site Safety Management System, continuous improvement initiatives, and employee training programs; and oversees the daily operations of the Quality Department and its inspectors.

Essential Functions and Responsibilities

• Monitor compliance required to ensure a safe operational environment.
• Responsible for ensuring the Quality program is properly established, implemented, and maintained.
• Supervise, coach, and support a small team by assigning and monitoring work, setting clear performance expectations, providing timely feedback, addressing performance concerns, and promoting accountability, professional development, and compliance with company policies and applicable quality requirements.
• Maintaining and updating policies and procedures.
• Planning, conducting, and documenting internal and external auditing.
• Managing corrective and preventive actions using a non-conformity process.
• Managing calibrated tools.
• Develop policies and strategies for continuous improvement and development of a Quality focused culture, encouraging, motivating, and recognizing good behavior at all levels.
• Responsible for controlling accuracy of data in a customer/maintenance management data program.
• Meets with vendors, customers, quality representatives, and company personnel to discuss and resolve quality problems as required.
• Plan, schedule and oversee work requirements and assign staff to maximize efficiency and staff productivity.
• Maintain inspection schedule and provide relevant feedback to managers to facilitate optimization of planning processes.
• Ensure that work orders move forward in a timely, cost-effective manner, making changes and adjustments as necessary.
• Coordination of maintenance certification prior to release of an aircraft component to service.
• Perform briefings with team covering scheduling, safety, and quality issues.
• Manage incoming, in-process and final inspections of aircraft parts and components to determine quality of materials and finished products.
• Manage receiving inspections on materials and products for conformance to specifications.
• Prepare documentation and update aircraft component records for component release to service.
• Perform other duties consistent with the position’s purpose and responsibilities, as assigned. The duties listed describe the principal functions of the role and are not intended to be an exhaustive list.

Requirements

• FAA Airframe and Powerplant (A&P) certificate, Inspection Authorization (IA), graduation from an FAA-certificated Part 147 aviation maintenance technician school, or an equivalent combination of relevant education and experience
• Knowledge of FAA/EASA part 145 regulatory requirements
• Progressive supervisory and managerial experience
• Detailed knowledge of inspection practices
• Experience with AS9100 and ISO procedures
• At least 10 years of relevant experience working under 14 CFR Parts 145, 135, or 121
• At least five years of management experience in maintenance, repair, and overhaul (MRO), aviation, or aerospace

Skills

• Ability to communicate technical and regulatory information clearly and professionally, both verbally and in writing
• Ability to analyze quality-control data, inspection findings, and audit results
• Ability to listen attentively, gather relevant information, and respond appropriately
• Ability to monitor processes, identify nonconformities, and follow through on corrective and preventive actions
• Ability to evaluate complex issues and develop practical, compliant solutions
• Ability to exercise sound judgment and make timely decisions within assigned authority
• Ability to monitor operational performance and recognize conditions requiring escalation or corrective action
• Ability to investigate quality concerns, determine contributing factors, and support effective resolution
• Ability to read, interpret, and apply technical documents, procedures, specifications, and applicable regulatory requirements
• Ability to assess information objectively and reach well-supported conclusions
• Ability to organize priorities, manage deadlines, and coordinate work in a changing operational environment
• Ability to lead, coach, and supervise employees; assign and monitor work; provide clear performance expectations and feedback; and support accountability, development, and compliance with company policies and applicable requirements

Physical Requirements

• Ability to remain in a stationary position and move about office, production, and maintenance areas for extended periods
• Ability to frequently communicate and exchange accurate information with employees, customers, vendors, and regulatory representatives
• Ability to operate a computer and other standard office equipment and to review electronic and printed records, technical documents, and inspection information
• Ability to occasionally bend, stoop, reach, and access work areas as needed to observe operations and inspections
• Ability to occasionally move or transport items weighing up to 25 pounds
• Ability to perform the essential functions of the position, with or without reasonable accommodation
• Ability to pass a drug test and participate in DOT/FAA drug program
• Ability to satisfactorily pass a background check