Correctional Case Manager - Wake Correctional Center

Correction Enterprises; Raleigh, Northern (NC, KY); Hybrid; USD 37,000 - 65,000; Full time

Benefits offered by this job

Health Insurance options

Retirement Plans

Paid Vacation

Job summary

Wake Correctional Center in Raleigh is seeking a Corrections Case Manager to provide supportive counseling, assessments, and case planning for offenders under minimum custody. You will work with staff and the public, handling inquiries and coordinating programs such as education, work assignments, and reentry planning.

The role emphasizes crisis intervention, accurate reporting, and collaboration with the classifications committee to advance rehabilitation and transition planning for inmates.

Qualifications

• Documented knowledge of case management practices, or supportive counseling techniques and/or interviewing techniques for intake assessments.
• Ability to develop case plans and provide crisis interventions.
• Experience working with adult populations in a correctional setting is preferred.

Responsibilities

• Provide supportive counseling and conduct offender assessments.
• Develop individualized case plans and track progress.
• Coordinate with classifications, staff, and community resources.
• Perform crisis interventions including suicide prevention.
• Prepare written reports reflecting reviews and observations.

Skills

Case management practices

Supportive counseling techniques

Interviewing techniques

Education

Associate degree in Criminal Justice

GED or high school diploma + custody experience

Job description

## Correctional Case Manager - Wake Correctional CenterApply: Wake County, NC: Full time: Posted Today: End Date: October 15, 2026 (7 days left to apply): JR-119646**Agency**Adult Correction**Division**COO - OPS - Institutions Operations**Job Classification Title**Correctional Case Manager (S)**Position Number**60071263**Grade**NC07**About Us**The NC Department of Adult Correction is one of the largest state agencies with more than 14,000 employees. It is responsible for safeguarding and preserving lives and property through prevention, protection, and preparation as well as the care, custody, and supervision of all adults sentenced for violating North Carolina laws. This department includes state prisons with custody, healthcare, and facility operations staff as well as probation/parole officers who supervised sentenced people in the community. Other divisions include Administration, Health Services, Rehabilitation & Reentry, Special Operations and the Post-Release Supervision & Parole Commission. We have a mission that matters!**Description of Work**Reporting to a Correctional Programs Supervisor at a minimum custody male correctional facility, this position works in the Programs Department carrying a caseload of offenders. Other duties of this position include, but are not limited to, the following: 1. Providing supportive counseling, conducting assessments, developing case plans, answering and following-up on offenders’ questions and concerns as well as making recommendations to the classifications committee. 2. Communicating effectively with other staff, offenders and the general public and working under stressful conditions caused by direct contact with incarcerated offenders, who can become physically violent and verbally abusive. 3. Performing crisis interventions to include suicide prevention. 4. Assisting in major dynamic programs or coordinate major or specialized programs for the rehabilitation of offenders, such as offender work assignments, work release, education or recreation, as well as transition planning and coordinating. 5. Preparing written reports with accurately reflect date reviewed by various sources, reviewing, analyzing and evaluating various documents and behavior data gathered form interviews, written documentation and personal observation.**Knowledge Skills and Abilities/Management Preferences**Candidates now meet the minimum qualifications of a position if they meet the Minimum Education and Experience listed on the vacancy announcement. **The Knowledge, Skills, and Abilities (KSAs)/Management Preferences are not required but applicants who possess the following skills are preferred**:* Documented knowledge of case management practices, or supportive counseling techniques and/or interviewing techniques for intake assessments.**Compensation and Benefits**The State of North Carolina offers a comprehensive benefits package including: * Health Insurance options* Retirement Plans* NCFlex Supplemental Benefits* Paid Vacation, Sick, and Community Service Leave* Paid Parental LeaveVisit the State Benefits website for additional information. **Salary Range:** $37,377 - $65,408 ***This posting will close at 11:59 p.m. the night BEFORE the end date listed above.*** **This is a REPOST. Previous applicants are still under consideration and do not need to reapply.** This is a full-time position (40 hours per week) with established working hours of **Monday-Friday, 8am-5pm** and may require working beyond normal work schedule to meet business needs. **About Wake Correctional Center**Wake Correctional Center in Raleigh is a minimum-security prison for adult males. It is primarily a “work” unit in that 80 percent of the offenders leave the facility each day for incentive wage work assignments in various state agencies in the Wake County area. Offenders also work at other area adult correctional-facilities and Correction Enterprises operations. There are also offenders nearing their release date that participate on the work release program, leaving the facility to work for businesses in the community. Incentive wage work assignments are also available at the prison in the food service, clothes house, janitorial, landscaping, maintenance, canteen, and recreation areas. Wake Technical Community College works with the prison to provide full-time vocational classes in Certified Communications, Heating/Air Conditioning and Electrical Wiring. Part-time classes in Blueprint Reading and Horticulture are also available. Educational classes in GED preparation, college-level courses and college correspondence classes are available. # **Supplemental Application Information** **Application Process**NCDAC uses the Merit-Based Recruitment and Selection Plan to fill positions with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position. **Applicants must complete the application in full. Resumes will not be accepted in lieu of completing the State application****.** Applications must include: * Complete education history (including high school)* Full work experience details* Certificates and licenses, if applicable* Education must be from appropriately accredited institutions.* Information provided must support responses to supplemental questions. Incomplete applications may impact screening and salary determination.* Applicants may be subject to a criminal background check and drug screen.If multiple applications are submitted, only the most recent application received before the closing date will be considered. **Criminal Justice Certified Positions**If applying for a position certified through the NC Dept. of Justice - Criminal Justice Standards Division, click this link for specific certification requirements: Correctional & Probation/Parole Officer Certification. ALL applicants must: * Meet Criminal Justice Standards requirements (12 NCAC 09G .0302)* Pass a criminal background check* Produce a negative drug screening result* Successfully complete medical and psychological evaluations* Possess a valid driver’s license**Education Equivalency Verification**The State of North Carolina/Office of State Human Resources (OSHR) uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent. For a list of organizations that perform this specialized service, please visit the NACES membership website at https://www.naces.org/members. **Veterans’ and National Guard Preference** * Applicants seeking Veteran's Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications.* Applicants seeking National Guard Preference must attach an NGB-23A (RPAS), along with the state application, if they are a current member of the NC National Guard in good standing.* Applicants who are former members of either the NC Army National Guard or the NC Air National Guard, with honorable discharge and six years of creditable service, must attach a copy of the DD-256 or NGB-22, along with the state application.**PREA Requirement**The NC Dept. of Adult Correction must adhere to the US Dept. of Justice Final Rule on the \"National Standards to Prevent, Detect, and Respond to Prison Rape.\" Click this link for information on hiring and promotion prohibition requirements for all positions in the NC Dept. of Adult Correction: PREA Hiring and Promotion Prohibitions **ADA Accommodations**Consistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA), NCDAC is committed to the full inclusion of all qualified individuals. If reasonable accommodation is needed to participate in the job application or interview process, please contact the person indicated below. **Contact Information****If there are any questions about this posting other than your application status, please contact Celeste Robinson at** **[e-mail]** **or by phone at 919-582-6116. (Email is preferred and more efficient.** **Minimum Education and Experience**Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details. Associate degree in Criminal Justice, Human Services, Recreation or a related field from an appropriately accredited institution; **OR** High School or General Educational Development (GED) diploma **AND** two years of custody experience within the North Carolina Department of Adult Correction; or an equivalent combination of training and experience.**Necessary Special Qualifications**: Must be eligible for certification by the North Carolina Criminal Justice Education & Training Standards Commission.