Correctional Case Manager - (Southern CI)

State of North Carolina; Biscoe (NC); On-site; USD 37,000 - 65,000; Full time

Benefits offered by this job

Health Insurance

Retirement Plans

NCFlex Supplemental Benefits

Paid Vacation, Sick, and Community)S-L

Paid Parental Leave

Job summary

The North Carolina Department of Adult Correction seeks a Correctional Case Manager (S) to supervise a caseload of offenders, perform initial assessments, and develop case plans in alignment with policy. The role supports rehabilitation through programs and transition planning before parole or release into the community.

Strong counseling skills and knowledge of prison policies are essential. Applicants must meet NC standards, pass background checks, and have a valid driver’s license.

Qualifications

• Must be eligible for certification by NC CJ Education & Training Standards Commission.
• Pass a criminal background check.
• Neg drug screening result.
• Complete medical and psychological evaluations.
• Possess a valid driver’s license.

Responsibilities

• Carry a caseload of offenders and conduct initial assessments.
• Develop case plans and follow up on offender questions and problems.
• Coordinate major rehabilitation programs and transition planning prior to parole.
• Gather and evaluate information on offenders’ background and needs.
• Communicate effectively in writing and orally.
• Work under stressful conditions with incarcerated individuals.

Skills

Knowledge of supportive counseling

Education

Associate’s degree in Criminal Justice, Human Services, Recreation, or related field

High school or GED + 2 years custody experience

Equivalent combination of education and experience

Job description

Agency

Adult Correction

Division

COO - Operations

Job Classification Title

Correctional Case Manager (S)

Position Number

60068924

Grade

NC07

About Us

The NC Department of Adult Correction is one of the largest state agencies with more than 14,000 employees. It is responsible for safeguarding and preserving lives and property through prevention, protection, and preparation as well as the care, custody, and supervision of all adults sentenced for violating North Carolina laws. This department includes state prisons with custody, healthcare, and facility operations staff as well as probation/parole officers who supervised sentenced people in the community. Other divisions include Administration, Health Services, Rehabilitation & Reentry, Special Operations and the Post-Release Supervision & Parole Commission. We have a mission that matters!

Description of Work

Reporting to a Correctional Programs Supervisor, this position is responsible for carrying a caseload of offenders, conducting initial assessments of offender needs, developing case plans, answering and following up on offender questions and problems, and making recommendations to the classification committee. Job responsibilities include, but are not limited to, the following:

• Assisting in major dynamic programs or coordinating major specialized programs for the rehabilitation of offenders, such, offender work assignments, work release, education, or recreation; as well as transition planning and coordinating.
• Planning and coordinating transition (re-entry) prior to parole or release into the community for offenders.
• Providing Supportive Counseling techniques and interviewing skills.
• Working knowledge of Prisons’ policies and procedures.
• Gathering and evaluating information concerning an individual’s past experience(s), training, attitude, social environment, and mental capabilities.
• Working knowledge of correctional programs and services available to individuals from the community and other public and private programs.
• Developing, implementing, coordinating, and supervising a program within the framework of Prisons’ policies and procedures.
• Communicating effectively, both orally and in writing.
• Working under stressful conditions caused by direct contact with incarcerated offenders, who can become physically violent and/or verbally abusive.
• Defending oneself against attacks by violent persons.
• Working some evening hours, weekends, and holidays.

Knowledge Skills and Abilities/Management Preferences

Salary Range: $37,377 - $65,408

This is a RE-POST of position 60059397. Previous applicants are still under consideration and do NOT need to re-apply.

Candidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement. The Knowledge, Skills, and Abilities (KSAs)/ Management Preferences are not required. Applicants who possess the following skills are preferred:

• Knowledge of supportive counseling techniques.

Necessary Special Qualifications :

MUST be eligible for certification by the North Carolina Criminal Justice Education & Training Standards Commission.

To be considered for a Correctional Case Manager position, ALL applicants must :

• Meet Criminal Justice Standards requirements (12 NCAC 09G .0302)
• Pass a criminal background check
• Produce a negative drug screening result
• Successfully complete medical and psychological evaluations
• Possess a valid driver’s license

Required Adverse Weather Reporting** :**

This position is designated as “Mandatory” and must report or stay over during adverse weather events.

This is a full-time position (40 hours per week) with State Benefits.

State Benefits Information :

The State of North Carolina offers a comprehensive benefits package including:

• Health Insurance options
• Retirement Plans
• NCFlex Supplemental Benefits
• Paid Vacation, Sick, and Community Service Leave
• Paid Parental Leave

Visit the State Benefits website for additional information.

Note to Current State Employees :

The salary grade for this position is NC07. State employees are encouraged to apply for positions of interest even if the salary grade is the same as, or lower than, their current position. If selected for this position, a new salary will be recalculated taking into consideration the quantity of relevant education and experience, funding availability, and internal equity. Based upon these factors, a pay increase May result.

About the Division of Institutions :

The Division of Institutions manages the daily operations of all state-operated prison facilities across North Carolina. Facilities are categorized by custody levels (minimum, medium, close) and house individuals serving sentences for felony convictions. The division provides safety, security, and rehabilitative services through trained custody staff, program facilitators, and administrative personnel.

About Southern Correctional Institution:

Southern Correctional Institution is located in Troy, North Carolina and houses up to 700 male offenders in a close, medium, and minimum custody facility.

Supplemental Application Information :

The North Carolina Department of Adult Correction (NCDAC) uses the Merit-Based Recruitment and Selection Plan to fill positions with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position.

Applicants must complete the application in full. Resumes will not be accepted in lieu of completing the State application. Applications must include:

• Complete education history (including high school)
• Full work experience details
• Certificates and licenses, if applicable
• Education must be from appropriately accredited institutions.
• Information provided must support responses to supplemental questions. Incomplete applications may impact screening and salary determination.
• Applicants may be subject to a criminal background check and drug screen.

If multiple applications are submitted, only the most recent application received before the closing date will be considered.

Education Equivalency Verification:

The State of North Carolina/Office of State Human Resources (OSHR) uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent. For a list of organizations that perform this specialized service, please visit the NACES membership website at https://www.naces.org/members.

Veterans’ and National Guard Preference:

• Applicants seeking Veteran’s Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications.
• Applicants seeking National Guard Preference must attach an NGB 23A (RPAS), along with the state application, if they are a current member of the NC National Guard in good standing.
• Applicants who are former members of either the NC Army National Guard or the NC Air National Guard, with honorable discharge and six years of creditable service, must attach a copy of the DD256 or NGB22, along with the state application.

PREA Requirement:

The NCDAC must adhere to the US Dept. of Justice Final Rule on the “National Standards to Prevent, Detect, and Respond to Prison Rape.”

ADA Accommodations:

Consistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA), NCDAC is committed to the full inclusion of all qualified individuals. If reasonable accommodation is needed to participate in the job application or interview process, please contact the person indicated below.

Minimum Education and Experience

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.

Associate’s degree in Criminal Justice, Human Services, Recreation, or a related field from an appropriately accredited institution

Or

High school or General Educational Development (GED) diploma and two years of custody experience within the North Carolina Department of Adult Correction

Or

An equivalent combination of training and experience.

EEO Statement

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.