Corporate Travel Advisor

Rich Products Corporation; Iowa, Nevada, New York (SC, LA, IA, NY); On-site; USD 43,000 - 59,000; Full time

Job summary

A leading family-owned food company is seeking a dynamic individual to manage domestic and international travel requests, ensuring exceptional service and compliance. The ideal candidate will possess significant experience in corporate travel reservations, strong customer service skills, and attention to detail to support various clients effectively.

Benefits

Competitive compensation

Paid time off

Parental leave

Family planning support

Associate resource groups

Volunteering & community impact opportunities

Holiday gatherings

In-house taste tests

Qualifications

• Minimum 3 years corporate travel reservation experience required.
• High level of proficiency in GDS reservation systems, Sabre.
• In-depth knowledge of international and domestic travel booking.

Responsibilities

• Manage domestic and international travel requests, including booking process.
• Provide consultative advice and maintain excellent client relations.
• Follow compliance and regulatory requirements for all customers.

Skills

Customer service

Attention to detail

Problem-solving

Resourcefulness

Creativity

Education

High School or GED

Bachelor's degree

Tools

GDS reservation systems

Microsoft Office

Job description

Press Tab to Move to Skip to Content Link

Select how often (in days) to receive an alert:

Select how often (in days) to receive an alert:

Rich’s, also known as Rich Products Corporation, is a family-owned food company dedicated to inspiring possibilities. From cakes and icings to pizza, appetizers and specialty toppings, our products are used in homes, restaurants and bakeries around the world. Beyond great food, our customers also gain insights to help them stay competitive, no matter their size. Our portfolio includes creative solutions geared at helping food industry professionals compete in foodservice, retail, in-store bakery, deli, and prepared foods, among others. Working in 100 locations globally, with annual sales exceeding $4billion, Rich’s is a global leader with a focus on everything that family makes possible. Rich’s—Infinite Possibilities. One Family.

Purpose Statement

Dynamic individual with exceptional customer service and attention to detail. Associate will manage domestic and international travel requests whether it be air, hotel, limo reservations, destination assistance, support for online reservations or similar for any or all assigned clients. Associate must be enthusiastic and willing to learn.

Key Accountabilities and Outcomes

Act as the point-of-sale contact and support for Domestic & International travel, arranging both routine and sophisticated travel reservations for air, rail, car, hotel, etc.
Handle the end-to-end booking process including ticketing/exchanging, order fulfillment, quality control, and requested changes.
Act with integrity when handling personal and confidential traveler information
Provide consultative advice, problem solve solutions, and recommendations.
Use positive telephone/email/chat techniques; act quickly on special customer requests and maintain excellent client relations.
Follow internal compliance and regulatory requirements for all customers.
Proactively support preferred supplier programs and maintain internal and external performance level goals.
Participate in training, supplier, and engagement programs either virtually or in-person as required.
Express passion and energy within the organization and always act according to company Ethics, Values, and Compliance guidelines.

Knowledge, Skills, and Experience

HS or GED required. Bachelor’s degree desired.
Minimum 3 years corporate, business travel reservation experience required.
High level of proficiency in GDS reservation systems, Sabre, as well as online booking tools.
In depth knowledge of International and domestic air, hotel, car, and rail booking.
TICO certification desired, for the purpose of servicing Canadian customers.
Knowledge of worldwide geography, airline rules, rates, and routings.
A strong understanding of travel trends and industry standard processes.
An ability to convey exceptional customer service through all distribution channels (oral, written, electronic.)
High level of attention to detail. Excellent problem-solving skills, as well as initiative, resourcefulness, and creativity.
The ability to manage multiple priorities simultaneously and complete tasks with minimal supervision.
Working knowledge of various technology platforms, booking concepts, Microsoft Office tools including Excel, Outlook and Excel

#LI-RT1 #CORP123

COMPENSATION

In accordance with state law, the rate or range provided is Rich Products Corporation, its subsidiaries and affiliates ("Rich's"), reasonable estimate of the base compensation for this role. The actual amount may be higher or lower, based on non-discriminatory factors such as experience, knowledge, skills, abilities, shift differential, and location.

Annual Range/Hourly Rate

$43,010.00-$58,190.00

Rich Products Corporation, its subsidiaries and affiliates (“Rich’s”), are committed to a policy of Equal Employment Opportunity , standing up for fairness and maintaining a culture of belonging, to provide an exceptional experience for all. We will not discriminate against an applicant or employee on the basis of race, color, religion, sex, national origin, disability, military or veteran status, or any other Federal or State legally protected classes. The information collected by this application is solely to determine suitability for employment, verify identity, and maintain employment statistics on applicants.

Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Rich’s. Please contact Rich’s Associate Experience Network at [e-mail] if you need assistance completing this application or to otherwise participate in the application process.

BRINGING YOUR BEST SELF TO WORK.

As a family-owned company, caring for our associates—their whole selves—is a top priority. That’s why we provide benefits and tools to help our people balance the integration of work and life:

• Competitive compensation
• Paid time off
• Parental leave
• Family planning support
• Associate resource groups
• Volunteering & community impact opportunities
• Holiday gatherings
• In-house taste tests (we are a food company after all)!

It’s all part of how we support our family of associates.Because in the company of family, all things are possible.

Rich’s, also known as Rich Products Corporation, is a family-owned food company dedicated to inspiring possibilities. From cakes and icings to pizza, appetizers and specialty toppings, our products are used in homes, restaurants and bakeries around the world. Beyond great food, our customers also gain insights to help them stay competitive, no matter their size. Our portfolio includes creative solutions geared at helping food industry professionals compete in foodservice, retail, in-store bakery, deli, and prepared foods, among others. Working in 100 locations globally, with annual sales exceeding $3.8 billion, Rich’s is a global leader with a focus on everything that family makes possible. Rich’s—Infinite Possibilities. One Family.