Corporate Services Representative

Ecmc Group; Minneapolis (MN); On-site; USD 27,552 - 31,684; Full time

Benefits offered by this job

Health & dental insurance

Life & disability insurance

401(k) with company match

Paid time off & holidays

Tuition reimbursement

Job summary

ECMC Group in Minneapolis is seeking a detail‑oriented on‑site Operations Assistant to support multiple departments. The role includes shipping/receiving, mail processing, letters, supplies, and coordinating facilities activities.

You will work 5 days a week onsite, with a starting hourly rate of $20–$23, and participate in a comprehensive benefits program including health, life and retirement options. A high school diploma and 1–2 years of clerical or mail services experience are required.

Qualifications

• 1-2 years of office/business clerical experience.
• 1+ years' experience working in mail services or a facilities environment.

Responsibilities

• Provides coverage for receptionist and manages the Corporate Services Hotline.
• Performs shipping and receiving, mail handling, and wage withholding mail processing.
• Maintains supply rooms and facility areas, and supports daily mail/bulk letter processes.
• Tests and implements new letter templates with internal units and external vendors.
• Assists with corporate moves, events, and general department support as needed.
• Performs other duties as assigned.

Skills

Office/clerical experience

Mailroom operations

Education

High school diploma or GED

Job description

ECMC Group is a nonprofit corporation focused on helping students succeed. Headquartered in Minneapolis, ECMC Group and its family of companies provide financial tools and services, as well as funding for innovative programs to help students achieve their academic and professional goals.

Job Summary

Under limited supervision, provides support to all departments/companies and ensures that all functions are carried out daily with no interruptions to business processes. This position requires duties to be performed 100% onsite. Duties include but are not limited to shipping, receiving, letter fulfillment, transcript fulfillment and facilities.

Essential Duties and Responsibilities

• Provides coverage for receptionist, including receiving/directing incoming calls, and maintaining/scheduling the Corporate Services Hotline
• Performs shipping and receiving activities including incoming and outgoing mail, overnight mail, inter-office mail as well as sorting and batching Wage Withholding orders
• Provides general maintenance and ordering for the supply rooms and all areas of the facility
• Runs the daily bulk mail process and prepares the daily letters for printing
• Manages mail letter templates, programs new letter templates and works with the various business units and external vendors to test letters
• Provides direction for corporate moves, construction and proper facility set-up for meetings, events, etc.
• Provides assistance to all ECMC departments with work production goals as needed
• Perform other duties and responsibilities as assigned

Required Qualifications

• High school diploma or GED or equivalent relevant experience
• 1-2 years of office/business clerical experience
• 1+ years' experience working in mail services or a facilities environment

The hourly pay range for this position is $20.00 - $23.00. Actual compensation may vary based on factors such as relevant experience, peer and market benchmarks, and geographic location. The incumbent in this position is expected to be onsite full-time, five days per week. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Benefits

• Health & wellness benefits: Medical, dental, and vision insurance plan options, with a generous employer subsidy.
• Company paid life & disability insurance, pre-tax flexible spending accounts and robust wellness programs.
• Financial benefits: Generous 401(k) plan with a company match up to 6% and additional discretionary contribution potential, holiday time off, paid time off accrual starting at 20 days/year and commuter subsidy.
• Education benefits: Tuition reimbursement up to $10,500/year for approved programs and student loan payment reimbursement up to $4,800/year. Up to $5,250 of qualifying education benefits can be reimbursed pre-tax.

ECMC Group is a nonprofit corporation focused on helping students succeed. Headquartered in Minneapolis, ECMC Group and its family of companies provide financial tools and services, as well as funding for innovative programs to help students achieve their academic and professional goals.

ECMC Group also provides a comprehensive benefits package: Health & wellness benefits: Medical, dental, and vision insurance plan options, with a generous employer subsidy. Company paid life & disability insurance, pre-tax flexible spending accounts and robust wellness programs. Financial benefits: Generous 401(k) plan with a company match up to 6% and additional discretionary contribution potential, holiday time off, paid time off accrual starting at 20 days/year and commuter subsidy. Education benefits: Tuition reimbursement up to $10,500/year for approved programs and student loan payment reimbursement up to $4,800/year. Up to $5,250 of qualifying education benefits can be reimbursed pre-tax.

In compliance with federal law, all persons hired with ECMC Group and its affiliates will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire and . ECMC Group participates in E-Verify to verify authorization to work in the U.S.