Corporate Security Systems Analyst | ITIL & Lifecycle

Artech Information System LLC; Raleigh (NC); On-site; Full time

Job summary

A leading IT staffing company located in Raleigh, North Carolina is seeking a Senior IT Technical Support Analyst. The successful candidate will manage Corporate Security applications and be responsible for ongoing support, lifecycle, and change management. Key qualifications include AMAG/CCURE/Salient experience, Windows Server familiarity, and strong communication skills. Experience with ITIL and vendor management is essential, along with the ability to multitask across concurrent workstreams.

Qualifications

• Experience with lifecycle management and upgrades.
• Ability to write and work with business partners to execute System and Unit Test Plans.
• Candidate must manage concurrent workstreams.

Responsibilities

• Manage Corporate Security applications from an on-going support perspective.
• Conduct lifecycle and change management for applications.

Skills

AMAG/CCURE/Salient/Passage Point experience

Active Directory

Windows Server

ITIL

Strong communication skills

Vendor management experience

Job description

A leading IT staffing company located in Raleigh, North Carolina is seeking a Senior IT Technical Support Analyst. The successful candidate will manage Corporate Security applications and be responsible for ongoing support, lifecycle, and change management. Key qualifications include AMAG/CCURE/Salient experience, Windows Server familiarity, and strong communication skills. Experience with ITIL and vendor management is essential, along with the ability to multitask across concurrent workstreams.