Corporate Security Supervisor

DICK'S Sporting Goods, Inc.; Petaluma Center (CA); On-site; USD 65,000 - 92,000; Full time

Job summary

DICK’S Sporting Goods is seeking a Security Operations professional for the Petaluma location. The role oversees security and shuttle operations, access control, incident response, and visitor management, ensuring a safe and welcoming environment for teammates and visitors.

Responsibilities include patrols, alarm testing, crisis coordination, and staff coaching to maintain high security standards while delivering strong customer service and support.

Qualifications

• Associate's Degree; 3–5 years of experience in physical security controls (Access Control, Cameras, Alarms).
• Strong ability to manage multiple tasks and provide high-quality customer service.
• Proven observation, decision-making, and written communication skills.

Responsibilities

• Oversee security operations and shuttle services with end-to-end management.
• Administer access control and badge governance; manage contractors/visitors.
• Perform patrols, alarm testing, incident response, and report issues.
• Coordinate crisis response and maintain security policies and training.
• Deliver a professional presence and assist visitors with directions and campus support.

Skills

Security Operations

Access Control

Patrol & Incident Response

Customer Service

Communication

Education

Associate's Degree

Tools

CCTV Cameras

Alarm Systems

Job description

At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve. If you are ready to make a difference as part of the world’s greatest sports team.

OVERVIEW: Job Duties & Responsibilities

Please note that hat the available shift is Wednesday-Sunday from 2:00 PM to 10:00 PM ET.

Security and Shuttle Operations

Oversee integrated security and shuttle operations by managing end‑to‑end airport shuttle services—including scheduling, vehicle readiness, maintenance coordination, and 24/7 coverage—alongside comprehensive corporate facility security programs.

Administer access control and visitor management processes, including badge governance (issuance, temporary access, deactivation), contractor/visitor oversight, and securing facilities through routine checks of doors, windows, and entry points.

Execute daily security operations, including patrols, alarm response, burglar alarm testing, incident response, and identification/reporting of physical security or system issues, while providing escorts as needed.

Respond to incidents, alarms, intrusions, and suspicious activity, applying sound judgment to determine appropriate actions based on situational awareness and established protocols.

Ensure compliance with security policies and industry standards through consistent training, drills, reporting, documentation, and overall program governance.

Deliver a positive customer experience by engaging teammates, welcoming visitors with a smooth check-in process, and providing directions and campus support.

Executive and Teammate Safety

Monitor surroundings and report potential safety concerns, escalating issues to leadership as needed to support a secure environment.

Support the travel safety program by monitoring traveler activity, tracking alerts for international locations, and escalating risks or incidents to ensure teammate safety while abroad.

Assist with teammate safety initiatives, including participating in training, supporting onboarding activities, and reinforcing safety protocols.

Provide a professional and service-oriented presence that contributes to a safe, welcoming, and positive experience for executives and teammates.

Crisis Management

Monitor threats in real time, triage incidents, and execute escalation protocols to ensure effective and timely response.

Coordinate crisis communications, providing clear, proactive advisories and real-time updates to stakeholders.

Conduct after‑action reviews to drive continuous improvement in crisis preparedness, response effectiveness, and organizational resilience.

Assist with maintenance and development of crisis management plan documentation.

Training and Coaching

Drive team performance by leading and coaching the Security Operations team in daily operations.

Guide new hire readiness by coordinating training that ensures knowledge and application of company policies and procedures.

Partner with leadership to provide feedback that drives Security Operations team performance and goal achievement.

Collaborate cross-functionally with business units to align support with organizational priorities.

QUALIFICATIONS:

Associate's Degree 3 - 5 years of experience Physical Security Controls (Access Control, Cameras, Alarms, etc.) Oversized Vehicle Operating Skills Threat Monitoring and Management Platforms Strong ability to manage multiple tasks Skill in providing high quality customer service Knowledge of security equipment and functions Skill in observation and decision making Skill in both verbal and written communication #LI-SL1

VIRTUAL REQUIREMENTS:

At DICK’S, we thrive on innovation and authenticity. That said, to protect the integrity and security of our hiring process, we ask that candidates do not use AI tools (like ChatGPT or others) during interviews or assessments. To ensure a smooth and secure experience, please note the following: Cameras must be on during all virtual interviews. AI tools are not permitted to be used by the candidate during any part of the interview process. Offers are contingent upon a satisfactory background check which may include ID verification. If you have any questions or need accommodations, we’re here to help. Thanks for helping us keep the process fair and secure for everyone!

ACHIEVING SUCCESS AT DICK’S SPORTING GOODS

Everything we do is focused on helping athletes achieve their dreams. Accomplishing this takes a team of people committed to being their best. That means learning, growing, advancing and exploring new experiences. Advancing in our career is much like a climbing wall; it isn't always a vertical path. Climbers plan their path, make moves in every direction and reach further. Whatever direction you want to explore, we encourage you to be brave, curious and hungry for new experiences. We are the athletes, the coaches, the energy in the stands, and the fans that fill them. The referees that call the games and the neighbor that can’t wait until the next one. The sports enthusiasts that wake up and strive to reach our personal best. We are DICK’S Sporting Goods – a community united by our passion for sport, standing together in our pursuit of our best. What we bring to the game is what we believe will change it. By upholding the values that strengthen our performance, fosters collaboration, and ignites our desire to win, we actively demonstrate the impact and change we inspire when we work as one.