Everbrook Security Specialist

DICK'S Sporting Goods, Inc.; Petaluma Center (CA); On-site; USD 52,000 - 68,000; Full time

Job summary

DICK'S Sporting Goods is seeking a security operations professional to manage end-to-end airport shuttle services, access control, visitor handling, and incident response. You will patrol, test alarms, and report issues while ensuring a safe, welcoming environment for teammates and visitors.

Ideal candidates have 1–3 years in security, strong observation and communication skills, and the ability to multitask across security and customer-service duties.

Qualifications

• Associate's degree or equivalent required.
• 1–3 years in physical security and safety.
• Knowledge of security equipment and functions.
• Ability to manage multiple tasks and respond to incidents.
• Strong customer service mindset and communication skills.

Responsibilities

• Execute end‑to‑end airport shuttle services and security operations.
• Administer access control and visitor management processes.
• Conduct patrols, alarm testing, incident response, and reporting.
• Provide escorts and assist with crisis management and safety drills.
• Support travel safety, onboarding, and safety protocol training.

Skills

multitasking

customer service

observation & decision making

verbal & written communication

Education

Associate's Degree

Tools

Access Control

Cameras

Alarms

Threat Monitoring Platforms

Job description

At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.

If you are ready to make a difference as part of the world’s greatest sports team

OVERVIEW: Job Duties & Responsibilities

Please note that the available shift is Monday-Friday from 11:00am-7:00pm ET.

Security and Shuttle Operations Maintain integrated security and shuttle operations by executing end‑to‑end airport shuttle services—including scheduling, vehicle readiness, maintenance coordination, and 24/7 coverage—alongside comprehensive corporate facility security programs. Administer access control and visitor management processes, including badge governance (issuance, temporary access, deactivation), contractor/visitor oversight, and securing facilities through routine checks of doors, windows, and entry points. Execute daily security operations, including patrols, alarm response, burglar alarm testing, incident response, and identification/reporting of physical security or system issues, while providing escorts as needed. Respond to incidents, alarms, intrusions, and suspicious activity, applying sound judgment to determine appropriate actions based on situational awareness and established protocols. Ensure compliance with security policies and industry standards through consistent training, drills, reporting, documentation, and overall program governance. Deliver a positive customer experience by engaging teammates, welcoming visitors and event attendees with a smooth check-in process, and providing directions and campus support Executive and Teammate Safety Monitor surroundings and report potential safety concerns, escalating issues to leadership as needed to support a secure environment.

Support the travel safety program by monitoring traveler activity, tracking alerts for international locations, and escalating risks or incidents to ensure teammate safety while abroad. Assist with teammate safety initiatives, including participating in training, supporting onboarding activities, and reinforcing safety protocols. Provide a professional and service-oriented presence that contributes to a safe, welcoming, and positive experience for executives and teammates. Crisis Management Monitor threats in real time, triage incidents, and execute escalation protocols to ensure effective and timely response. Support crisis communications, providing clear, proactive advisories and real-time updates to stakeholders. Conduct after‑action reviews to drive continuous improvement in crisis preparedness, response effectiveness, and organizational resilience. Assist with maintenance and development of crisis management plan documentation.

QUALIFICATIONS:

• Associate's Degree
• 1-3 years experience in physical security and safety
• Physical Security Controls (Access Control, Cameras, Alarms, etc.)
• Oversized Vehicle Operating Skills
• Threat Monitoring and Management Platforms
• Strong ability to manage multiple tasks
• Skill in providing high quality customer service
• Knowledge of security equipment and functions
• Skill in observation and decision making
• Skill in both verbal and written communication
• #LI-SL1

VIRTUAL REQUIREMENTS:

At DICK’S, we thrive on innovation and authenticity. That said, to protect the integrity and security of our hiring process, we ask that candidates do not use AI tools (like ChatGPT or others) during interviews or assessments. To ensure a smooth and secure experience, please note the following: Cameras must be on during all virtual interviews. AI tools are not permitted to be used by the candidate during any part of the interview process. Offers are contingent upon a satisfactory background check which may include ID verification. If you have any questions or need accommodations, we’re here to help. Thanks for helping us keep the process fair and secure for everyone!

ACHIEVING SUCCESS AT DICK’S SPORTING GOODS

Everything we do is focused on helping athletes achieve their dreams. Accomplishing this takes a team of people committed to being their best. That means learning, growing, advancing and exploring new experiences. Advancing in our career is much like a climbing wall; it isn't always a vertical path. Climbers plan their path, make moves in every direction and reach further. Whatever direction you want to explore, we encourage you to be brave, curious and hungry for new experiences. We are the athletes, the coaches, the energy in the stands, and the fans that fill them. The referees that call the games and the neighbor that can’t wait until the next one. The sports enthusiasts that wake up and strive to reach our personal best. We are DICK’S Sporting Goods – a community united by our passion for sport, standing together in our pursuit of our best.

What we bring to the game is what we believe will change it. By upholding the values that strengthen our performance, fosters collaboration, and ignites our desire to win, we actively demonstrate the impact and change we inspire when we work as one.