Corporate Responsibility, Control Manager

JPMorgan Chase & Co.; Kentucky; On-site; USD 65,000 - 90,000; Full time

Job summary

JPMorgan Chase & Co. is seeking a Control Management Associate in Corporate Responsibility to strengthen the risk and control framework. You will review, test, and advise on controls across Compliance, Legal, and Audit, supporting due diligence for sanctions and negative media alerts.

You will collaborate with Control Management and stakeholder teams to identify gaps, maintain documentation, and drive timely remediation. Strong analytical and communication skills are essential.

Qualifications

• Strong analytical skills with the ability to identify control gaps and provide actionable steps.
• Ability to work in an advisory capacity with sound judgment and attention to detail.
• Excellent written and verbal communication for status reporting and documentation.
• Experience supporting risk, controls, compliance, audit, or operational oversight.
• Investigative mindset with structured research across internal and public sources.
• Strong organizational skills and ability to manage multiple priorities with follow-up.
• Collaborative approach across functions and stakeholders firmwide.

Responsibilities

• Maintain the Corporate Responsibility risk and control framework and related review and reporting processes.
• Perform process control validations and controls reviews to ensure design and operating effectiveness.
• Support control testing activities, including evidence gathering and issue tracking.
• Review control management documentation for completeness and alignment to processes.
• Advise stakeholders on control questions with context, guidance, and escalation as needed.
• Coordinate with Corporate Control functions to ensure controls requirements are understood and delivered.
• Assess the impact of program changes and process updates on controls and recommend actions.
• Investigate due diligence alerts (sanctions, negative media) using firm tooling and public sources.
• Document diligence results and maintain records to support auditability.

Skills

Analytical skills

Advisory capacity

Communication

Documentation

Investigative mindset

Organization

Cross-functional collaboration

Job description

Make a measurable impact by strengthening how Corporate Responsibility manages risk and meets its commitments. In this role, you will help maintain and improve the Corporate Responsibility control framework through thoughtful review, testing support, and advisory engagement. You will partner closely with key functional teams across Control Management, Compliance, Legal, and Audit to identify gaps and drive timely remediation. You will also support compliance due diligence work, including sanctions and negative media alerts, with strong documentation and follow-through. You may additionally support Control Management needs for Morgan Health and Impact Finance.

As a Control Management Associate in Corporate Responsibility Control Management, you will support general controls review and maintenance for the Corporate Responsibility control framework and related control processes. You will conduct process control validations, support control testing activities, and review control documentation to facilitate compliance and proactively identify gaps. You will operate in an advisory capacity, providing context and support as stakeholders raise questions on the control framework and regular control reviews. You will also assist with day-to-day compliance due diligence, including researching and dispositioning sanctions, negative media, and other alerts.

Job responsibilities:

• Maintain the Corporate Responsibility risk and control framework and associated review, inspection, and reporting processes.
• Perform process control validations and controls reviews to confirm design and operating effectiveness expectations are met.
• Support control testing activities, including evidence gathering, coordination, and issue tracking.
• Review control management documentation for completeness, accuracy, and alignment to documented processes.
• Advise stakeholders on control questions by providing context, guidance, and escalation support as needed.
• Partner with Corporate Control functions to confirm controls requirements are understood and delivered.
• Assess controls implications of program changes, business expansion, or process updates and recommend actions.
• Investigate due diligence alerts (including sanctions and negative media) using firm proprietary tooling and public-source information.
• Coordinate with internal stakeholders to obtain additional facts needed to disposition due diligence items.
• Prepare and distribute status notifications on requests pending due diligence or with outstanding alerts.
• Document diligence results and maintain records in systems of record to support control measures and auditability.

Required qualifications, capabilities and skills:

• Strong analytical skills with the ability to identify control gaps and synthesize findings into clear actions.
• Experience supporting risk, controls, compliance, audit, or operational oversight activities.
• Ability to work in an advisory capacity with sound judgment and attention to detail.
• Strong written and verbal communication skills, including clear status reporting and documentation.
• Comfort reviewing and maintaining control evidence and documentation in systems of record.
• Investigative mindset and ability to conduct structured research across internal and public sources.
• Strong organization skills and ability to manage multiple priorities with appropriate follow-up.
• Collaborative approach and ability to partner effectively across functions and stakeholders firmwide.

Preferred qualifications, capabilities and skills:

• Experience with controls testing, controls validation, or control issue management and remediation support.
• Familiarity with compliance due diligence processes (for example sanctions screening, negative media review, or similar alert triage).
• Experience supporting corporate responsibility, healthcare, or impact-focused business areas (including Morgan Health and Impact Finance).
• Exposure to firmwide control coverage topics such as records management, procedures management, employee designations, electronic communications, or business resiliency.