Corporate Recruiter

Swensons Drive-In Restaurants; Akron (OH); On-site; USD 65,000 - 90,000; Full time

Job summary

Swensons Drive-In Restaurants is seeking a Corporate Recruiter to lead full-cycle recruiting for restaurant operations leadership and corporate functions from Akron, Ohio.

The role partners with department heads to build talent pipelines, manage hiring metrics, and oversee onboarding and retention initiatives across multi-unit operations. This role supports growth, succession planning, and operational excellence in a fast-paced hospitality environment.

Qualifications

• Bachelor's degree in Human Resources, Business Administration, Marketing, or related field.
• 3-5 years of recruiting experience.
• Experience managing full-cycle recruiting processes.
• Strong interviewing and candidate evaluation skills.
• Excellent verbal and written communication skills.
• Strong organizational and time-management abilities.

Responsibilities

• Lead full-cycle recruiting for restaurant operations leadership positions including Area Directors, District Managers, General Managers, Assistant General Managers, and Managers.
• Manage recruiting for headquarters positions: Accounting, HR, IT, Marketing, Operations Support, and Administrative roles.
• Develop talent pipelines and employer branding initiatives for restaurant leadership talent.
• Ensure recruiting operations and compliance with federal, state, and local laws; track metrics (time-to-fill, cost-per-hire, offer acceptance, retention).
• Coordinate onboarding, pre-employment screening, and new-hire retention initiatives with HR and Operations teams.
• Maintain accurate candidate records in the ATS and assist with workforce planning updates for leadership.

Skills

Full-cycle recruiting

Interviewing

Sourcing

Communication

Organizational skills

Recruiting platforms

Education

Bachelor's degree in Human Resources, Business Administration, Marketing, or related field

Tools

ATS

HRIS

Microsoft Office

Job description

Description

The Corporate Recruiter is responsible for developing and executing recruiting strategies to attract, hire, and retain exceptional talent across both restaurant operations and corporate departments. This position leads full-cycle recruitment efforts for restaurant leadership positions including Area Directors, District Managers, General Managers, Assistant General Managers, and Managers, while also supporting recruitment for headquarters functions such as Accounting, Human Resources, Information Technology, Marketing, Operations Support, and Administrative roles.

The Corporate Recruiter is responsible for developing and executing recruiting strategies to attract, hire, and retain exceptional talent across both restaurant operations and corporate departments. This position leads full-cycle recruitment efforts for restaurant leadership positions including Area Directors, District Managers, General Managers, Assistant General Managers, and Managers, while also supporting recruitment for headquarters functions such as Accounting, Human Resources, Information Technology, Marketing, Operations Support, and Administrative roles.

The Corporate Recruiter serves as a strategic business partner to operations leadership and department heads, ensuring the organization maintains a strong leadership pipeline to support growth, succession planning, and operational excellence.

Essential Responsibilities

Restaurant Operations Recruitment

• Lead full-cycle recruiting for operational leadership positions including:
  • Area Directors
  • General Managers
  • Assistant General Managers
  • Restaurant Managers
  • Shift Managers
• Develop and maintain proactive talent pipelines for current and future operational leadership openings.
• Partner with Operations Leadership to understand staffing needs, succession plans, growth initiatives, and turnover trends.
• Source passive and active candidates through networking, industry associations, social media, referrals, and direct recruiting efforts.
• Conduct phone screens, behavioral interviews, and leadership assessments.
• Coordinate interview schedules and hiring decisions with operational leadership.
• Manage offer creation, negotiation, and acceptance processes.
• Monitor staffing levels across all locations and proactively identify future leadership needs.
• Build succession pipelines for General Manager and Area Director positions.

Corporate & Headquarters Recruitment

• Manage recruiting efforts for headquarters positions, including:
  • Accounting and Finance
  • Human Resources
  • Information Technology
  • Marketing
  • Operations Support
  • Administrative and Clerical positions
• Partner with department leaders to create effective sourcing and selection strategies.
• Assist with succession planning and workforce development initiatives.

Talent Sourcing & Employer Branding

• Utilize job boards, social media, networking events, employee referrals, and direct sourcing techniques.
• Build relationships with colleges, universities, trade schools, and professional organizations.
• Represent the company at job fairs and community events.
• Promote the company's employment brand and culture.
• Develop recruiting campaigns targeting restaurant leadership talent.

Recruiting Operations & Compliance

• Maintain accurate candidate records within the Applicant Tracking System (ATS).
• Ensure compliance with all federal, state, and local employment laws.
• Track recruiting metrics including:
  • Time-to-fill
  • Cost-per-hire
  • Offer acceptance rate
  • Hiring manager satisfaction
  • New hire retention
• Prepare recruiting reports and workforce planning updates for leadership.

Onboarding & Retention Support

• Coordinate pre-employment screening and onboarding processes.
• Partner with HR and Operations teams to improve new hire retention.
• Assist with onboarding programs for management-level hires.

Key Performance Indicators (KPIs)

• All Manager positions filled within target timeframe
• Management bench strength by market
• Internal promotion rate for operational leadership positions
• Time-to-fill for headquarters positions
• Offer acceptance rate
• First-year management retention
• Candidate satisfaction scores
• Hiring manager satisfaction scores
• Recruiting cost per hire

Requirements

Qualifications Required:

• Bachelor's degree in Human Resources, Business Administration, Marketing, or related field.
• 3-5 years of recruiting experience.
• Experience managing full-cycle recruiting processes.
• Strong interviewing and candidate evaluation skills.
• Excellent verbal and written communication skills.
• Strong organizational and time-management abilities.
• Proficiency with ATS, HRIS, Microsoft Office, and recruiting platforms.

Preferred

• Experience recruiting within:
  • Restaurants
  • Hospitality
  • Retail
  • Multi-unit operations
• Experience sourcing management-level talent.
• SHRM-CP, SHRM-SCP, PHR, or recruiting certification.