Corporate Partnerships Administrator

University of Delaware; Newark (DE); On-site; USD 52,000 - 78,000; Full time

Job summary

University of Delaware is seeking a Business Administrator I to support College of Engineering corporate partnerships. You will manage day-to-day administrative and financial operations, onboard partners in the CPP, and ensure accurate invoicing and benefits tracking.

You will interact with SBO, ADCEE, ADR, and internal stakeholders, coordinating with the CRM team and events staff to deliver partnership benefits and reports. Strong communication and organizational skills are essential.

Qualifications

• Bachelor’s degree in business administration, finance, communications, or related field with four years of relevant experience.
• Excellent written and verbal communication skills.
• Experience with administrative and customer relations support practices and procedures.
• Familiarity with basic accounting and budget management practices.
• Highly organized and capable of multitasking in a fast-paced, externally-facing role.
• Ability to assess opportunities for improvement in processes and workflow, make recommendations and implement approved changes.
• Proficiency with Microsoft Office applications (Outlook, Teams, Word, Excel, PowerPoint) and, preferably, CRM software (Salesforce).
• Strong interpersonal and collaborative skills, with the ability to establish and maintain effective working relationships.
• Ability to verify accuracy of information, analyze and resolve discrepancies and follow-up on outstanding activities, often without guidance from leadership.

Responsibilities

• Serves as initial point of contact for the Corporate Partnership Program (CPP). Independently fields routine inquiries and routes urgent or high profile partnership inquiries to ADCEE.
• Provide high quality customer service to corporate partners related to contracts, invoicing, and tracking the types and outcomes of benefits provided to corporate partners as part of the COE CPP.
• Onboards corporate partners into the CPP, including contract signing, confirming benefits, entering partnership details in customer relations management system (CRM; Salesforce), and establishing clear lines of communication for various selected benefits, e.g., UD Career Center for jobs postings.
• Tracks progress of partnership, confirming timely delivery of specific benefits, and assists ADCEE in preparing annual reports to corporate partners in time for membership renewal.
• Interfaces with COE Sr Events Manager, Chief-of-Staff, and Communications Team to ensure corporate partners are appropriately engaged for events, newsletters, recognition, and other benefits associated with CPP.
• Manages all back-end billing and accounts receivable associated with CPP, ensuring that membership fees are received and routed appropriately to college and department units.
• Works with ADCEE and SBO to track revenue, expenses, and outcomes associated with CPP, which requires navigating UD internal accounting systems as well as CRM.
• Assists ADCEE, ADR, and SBO in preparing budget information, billing, and financial tracking for corporate service agreements, gifts, and, when requested, sponsored research.
• Works closely with clients to build event budgets for review and approval; suggests cost-savings measures and works to reduce event waste and excess expenses.
• Manages all vendor payments; prepares line-item statement of expenses for the client; and reconciles all expenses in the Concursystem.
• Other duties as assigned.

Skills

Communication skills

CRM experience

Microsoft Office

Organizational skills

Stakeholder management

Education

Bachelor’s degree in business administration, finance, communications, or related field

Tools

Salesforce CRM

Concur

Job description

University of Delaware is seeking a Business Administrator I to support College of Engineering corporate partnerships. You will manage day-to-day administrative and financial operations, onboard partners in the CPP, and ensure accurate invoicing and benefits tracking.

You will interact with SBO, ADCEE, ADR, and internal stakeholders, coordinating with the CRM team and events staff to deliver partnership benefits and reports. Strong communication and organizational skills are essential.