Corporate - Dining Waitstaff

JPMorgan Chase & Co.; City of Rochester (NY); On-site; USD 25,000 - 33,000; Full time

Job summary

JPMorgan Chase & Co. in New York's 270 Park building is seeking a Waitstaff for our Amenity Services team to deliver impeccable service in dining and bar areas. You will engage guests, explain menu items, and operate the POS system to take orders while maintaining a polished, professional environment.

You will serve Executive Dining Rooms, cater events, and demonstrate basic mixology and wine service. This role offers livable hours on a Monday–Friday schedule, opportunities for growth within a

Qualifications

• Experience in luxury hotel restaurants and bars.
• Ability to learn and explain menu items, including ingredients.
• Proficiency in using the POS system.
• Excellent organizational skills.
• Knowledge of dining service practices.
• Strong interpersonal skills for guest interaction.
• Occasional weekend availability.

Responsibilities

• Serve in Executive Dining Rooms and cater functions, including breakfast, lunch and dinner.
• Demonstrate basic knowledge of mixology and wine service.
• Buss, clean and reset tables.
• Prepare and serve beverages to guests in the bar area in a friendly, courteous and timely manner.
• Adhere to liquor regulations pertaining to serving to minors and intoxicated guests.
• Greet guests and check IDs at the bar as needed.
• Take and process drink orders using the POS system; communicate details to kitchen staff.
• Maintain clean and organized work areas.

Skills

Luxury dining

Menu knowledge

POS proficiency

Organizational skills

Dining service knowledge

Interpersonal skills

Weekend availability

Job description

Step into the spotlight with our Amenity Services team as a Waitstaff, where you'll be the key to delivering extraordinary service in our vibrant dining and bar atmosphere. Join us in creating unforgettable guest experiences that leave a lasting impression. This unique and exciting role offers the opportunity to work in New York’s largest all-electric building at our new 270 Park headquarters.

As a Waitstaff within our Amenity Services, you will deliver exceptional service in a dining and bar setting, ensuring a memorable guest experience. Your responsibilities include understanding menu items, taking and processing orders using the POS system and maintaining cleanliness. You will serve in Executive Dining Rooms, cater events and demonstrate basic mixology and wine skills.

This unique and exciting opportunity offers career development and livable hours (Monday through Friday operation).

Job responsibilities:

• Possess knowledge of commonly used concepts, practices and procedures within the field.
• Serve in Executive Dining Rooms and cater functions, including breakfast, lunch and dinner.
• Demonstrate basic knowledge of mixology and wine service.
• Perform duties of bussing, cleaning and resetting tables.
• Prepare and serve beverages to guests in the bat area in a friendly, courteous and timely manner.
• Adhere to State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests.
• Greet guests in a courteous, friendly manner and check guests at the bar for proper identification.
• Take and process orders for drinks, mix, garnish and present drinks using standards ingredient recipes, practice prudent portion control and detect and act upon guest inebriation as trained, demonstrating knowledge of liquor laws.
• Take orders using the POS System and communicate details and special dietary requests to kitchen staff as needed.
• Maintain work areas clean and organized.

Required qualifications, capabilities, and skills:

• Experience in luxury hotel restaurants and bars
• Ability to learn and explain menu items, including basic cooking terminology and ingredients.
• Proficiency in using the POS System
• Excellent organizational skills
• Knowledge of dining service practices
• Strong interpersonal skills for interacting with guests professionally
• Occasional weekend availability

Preferred qualifications, capabilities, and skills:

• Basic understanding of mixology and wine service
• Familiarity with State, Federal and corporate liquor regulations