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Corporate Communications Strategist

Delta Dental of Missouri

St. Louis (MO)

Hybrid

USD 85,000 - 95,000

Full time

15 days ago

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Job summary

Delta Dental of Missouri seeks a Corporate Communications Strategist to enhance its reputation through strategic messaging and audience engagement. The role involves managing social media, crisis communications, and creating impactful content, making it a high-impact position on a mission-driven team.

Qualifications

  • 7+ years of experience in corporate marketing communications.
  • Experience in insurance or benefits preferred.
  • Ability to manage vendor agencies.

Responsibilities

  • Lead integrated messaging to enhance organizational reputation.
  • Manage social media strategy and monitor effectiveness.
  • Collaborate with leadership on crisis communications.

Skills

Written Communication
Verbal Communication
Social Media Strategy
Crisis Management
Strategic Messaging

Education

Bachelor’s degree in marketing or communications

Tools

Microsoft Word
Microsoft Excel
Microsoft PowerPoint

Job description

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We're looking for a strategic and creative Corporate Communications Strategist to lead integrated messaging that enhances our reputation and connects with key audiences. In this high-impact role, you'll craft compelling content, manage social media strategy, and guide crisis communications in collaboration with leadership and external partners. If you thrive on strategic messaging, reputation management, and building brand trust, this is your opportunity to make a meaningful difference. Join a mission-driven team where your voice helps shape how we're seen and heard.

Learn more about what you'll do in this role below:

Essential Functions and Job Responsibilities

  • Collaborate with media relations consulting firm to provide direction on media outreach priorities and connect local outreach opportunities with upcoming DDPA national content.
  • Monitor social media channels and develop content in alignment with communications strategies, as well as send social media responses in coordination with various departments.
  • Work closely with community impact staff to identify specific stories of grant outcomes for media pitches; identify ways to engage with grantee organizations, including orchestration of check presentations/collaborative promotion of grants and donations with outside organizations.
  • Develop and implement social media calendar on several platforms, utilizing DDPA content and content from community impact and marketing teams. Monitor social media effectiveness and recommend improvements based on engagement results.
  • Train internal staff on how to improve their LinkedIn presence and share DDMO content in their networks.
  • Monitor industry trends to identify opportunities for expressing the organization’s point of view to audiences.
  • Provide internal education to employees on how to support DDMO’s social media presence and expand our reach through employee ambassadors.
  • Support and participate in the development and implementation of internal and external communications strategies, programs and initiatives to support corporate objectives.
  • Provide strategic consultation and manage a variety of internal and external communications to support executive leadership, including preparation of speeches, publications, talking points, presentations, and other communications materials.
  • Develop strong working relationships with various departments
  • Create effective corporate messaging content for company websites.
  • Develop and maintain updates to the Crisis Communication Plan, including a detailed activation plan and templates for use in crisis situations.
  • Serve as backup to the Director for media outreach initiatives and crisis communications as needed.
  • Handle highly sensitive and confidential information as part of proactive communications planning.
  • Support and promote the corporate and department mission, vision and core values.
  • Participate in other department activities and initiatives, as requested.

Qualifications

  • A bachelor’s degree in marketing, communications or equivalent.
  • 7 or more years of experience in leading corporate marketing communications projects, preferably in insurance or benefits.
  • Demonstrates superb written and verbal communication skills in a corporate marketing environment, including key messaging and collateral development for print, broadcast, social and digital media, and web- and mobile-based distribution.
  • Ability to work independently, as well as set workgroup priorities for maximum team effectiveness.
  • Possesses excellent interpersonal relationship skills, capable of building and maintaining positive, collaborative working relationships with internal and external constituents at all levels.
  • Ability to manage vendor agencies to achieve established outcomes.
  • Proficiency in Microsoft Word, Excel, and PowerPoint required.

This position currently functions as a hybrid role working from both home and in-office environments. Any home office setting must be conducive to all guidelines outlined by the organization. This role is required to regularly attend in-person meetings, the frequency of which is determined by management based on departmental or organizational needs.

Work Conditions

General office working conditions which may require sitting for extended periods of time.

Physical and Other Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Specific vision abilities require the ability to focus distant and near objects clearly. While performing the duties of this job, the employee is regularly required to sit, talk, and hear. The employee is frequently required to use hands and arms to handle, feel, and reach as well as operate a personal computer.

Disclaimer

This job description is designed to provide a general overview of the requirements of the job and does not entail a comprehensive listing of all activities, duties, or responsibilities that will be required. The organization reserves the right to modify this job description at any time; including assigning or reassigning job duties or eliminating this position at any time.

Seniority level
  • Seniority level
    Mid-Senior level
Employment type
  • Employment type
    Full-time
Job function
  • Job function
    Marketing, Public Relations, and Writing/Editing
  • Industries
    Insurance

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