Corporate Claims Adjuster (Logistics)

The Emery Company, LLC; Houston (TX); On-site; USD 100,000 - 150,000; Full time

Job summary

The Emery Company, LLC is seeking a high-energy logistics insurance professional to oversee claims management, risk assessment, and compliance across a large transportation network. You will investigate, evaluate, and resolve logistics-related claims, while coordinating with insurers, brokers, and legal partners.

Responsibilities include managing thousands of claims annually, negotiating settlements, identifying risk trends, and implementing mitigations to reduce losses and improve operational

Qualifications

• Experience in claims management for logistics or transportation.
• Ability to analyze claims data and identify risk patterns.
• Strong negotiation and communication skills with stakeholders.
• Understanding of insurance coverage options and regulatory requirements.

Responsibilities

• Investigate and evaluate logistics-related claims (damage, loss, delay) to determine liability and coverage.
• Manage approximately 1500 claims per year.
• Negotiate settlements with claimants or insurance companies.
• Liaise between the corporation, insurance brokers, law firms and third-party administrators.
• Manage large casualty claims with substantial reserves and severe losses.
• Handle workers’ compensation, auto and general liability claims.
• Identify trends in claims data to proactively address risk areas.
• Collaborate with brokers to ensure adequate coverage and adjust policies as needed.
• Conduct regular risk assessments across the logistics network and implement preventive measures.
• Track and report on risk exposures and mitigation strategies to senior management.
• Ensure compliance with regulations and industry standards related to transportation and logistics.

Skills

Claims management

Risk assessment

Data analysis

Negotiation

Regulatory compliance

Logistics operations

Communication skills

Insurance policies

Job description

Our client is looking for a high-energy self-starter to innovate the insurance program that is currently in place in their billion-dollar corporation, bringing the program to a new level with expertise and new ideas. Must be well-versed and extremely knowledgeable regarding the Insurance Industry.

This corporate logistics insurance professional will oversee the identification, assessment, and mitigation of potential risks within a logistics operation, primarily focusing on managing claims arising from transportation incidents, workers compensation, auto and all general liability claims with the goal of minimizing financial losses and ensuring compliance with regulations while optimizing operational efficiency. (investigates, evaluates, and resolves cargo, shipping, and supply-chain liability)

Key responsibilities may include

Claims Management:

• Investigating and evaluating logistics-related claims (damage, loss, delay) to determine liability and coverage.
• Manage approximately 1500 claims per year.
• Experience with captive policies is a plus. Captive insurance program and risk management
• Negotiating settlements with claimants or insurance companies.
• Managing the claims process from initial reporting to final resolution.
• Represent the corporation and function as the liaison between the insurance companies, insurance brokers, law firms and third-party administrators.
• Manage and negotiate extremely large casualty claims involving large reserves because of serious injuries and catastrophic losses.
• Additionally, responsible for workers’ compensation claims, auto and all general liability claims.
• Identifying trends in claims data to proactively address risk areas.

Insurance Management:

• Collaborating with insurance brokers to ensure adequate coverage for potential risks.
• Reviewing insurance policies and making necessary adjustments based on changing risk profiles.
• Managing insurance claims process and communication with insurers.

Risk Assessment and Mitigation:

• Conducting regular risk assessments across the logistics network, including transportation routes, warehousing facilities, and handling procedures.
• Identifying potential hazards and implementing preventive measures to minimize risk exposure.

Data Analysis and Reporting:

• Tracking and analyzing claims data to identify trends and areas for improvement.
• Generating reports for senior management on risk exposures and mitigation strategies.
• Utilizing data analytics tools to identify patterns and predict potential risks.

Compliance:

• Ensuring compliance with all applicable regulations and industry standards related to transportation and logistics.
• Staying updated on legal developments impacting risk management and claims practices.

Required Skills and Qualifications:

• Strong understanding of logistics operations, including transportation, warehousing, and distribution processes.
• Expertise in claims management principles and practices.
• Analytical skills to interpret data and identify trends.
• Excellent communication and negotiation skills to interact with internal and external stakeholders.
• Knowledge of insurance policies and coverage options.
• Proven ability to develop and implement risk mitigation strategies.
• Relevant experience in risk management, claims handling, or logistics industry.