Corporate Café Dining Lead - Guest Experience & Ops

Green Top Farms & Green Deliveries; New York (NY); On-site; USD 37,000 - 43,000; Full time

Benefits offered by this job

Medical insurance

Sick leave

Paid time off

401(k)

Daily family meal

Bonuses via Green Shares

Job summary

Green Top Farms is seeking a Dining Lead to manage daily corporate dining operations in NYC client locations. You will oversee meal presentation, inventory, and guest experience, ensuring our service meets the highest standards.

The role requires front-of-house experience, strong communication, and the ability to lead a small on-site team. This full-time onsite position offers regular hours, competitive pay, and benefits.

Qualifications

• 2+ years of front-of-house experience in a restaurant, cafe, catering, or corporate dining setting.
• Strong communication and exceptional customer service skills.
• Ability to manage multiple concurrent tasks efficiently in a fast-paced environment.
• Meticulous attention to detail and strong time management skills.
• Ability to carry over 50 pounds and remain standing for extended periods.
• Polished, professional appearance suitable for corporate settings.
• Proficiency with basic technology and reporting tools.
• A commitment to personal accountability and continuous learning.

Responsibilities

• Manage daily food service operations in corporate office settings, including plating, presentation, and breakdown.
• Ensure food presentation, quality, and the overall guest experience meet Green Top Farms standards.
• Engage with guests proactively and maintain a warm, professional, hospitality-first presence.
• Monitor service flow and proactively address any issues or adjustments in real time.
• Order deliveries and manage on-site inventory to ensure efficiency and minimize waste.
• Complete daily consumption reports, weekly rehashes, and communicate inventory and supply needs to Account Managers.
• Track and flag any discrepancies or shortages promptly.
• Supervise on-site team members, including monitoring time and attendance.
• Train and develop staff on service standards, procedures, and expectations.
• Manage customer feedback and relay information to the account management team to maintain high-quality service.

Skills

Front-of-house

Customer service

Time management

Communication

Hospitality

Physical stamina

Tech proficiency

Tools

Reporting tools

Job description

Green Top Farms is seeking a Dining Lead to manage daily corporate dining operations in NYC client locations. You will oversee meal presentation, inventory, and guest experience, ensuring our service meets the highest standards.

The role requires front-of-house experience, strong communication, and the ability to lead a small on-site team. This full-time onsite position offers regular hours, competitive pay, and benefits.