Corporate AR/Collections Associate

Accentuate Staffing; Raleigh (NC); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Solid benefits

Job summary

A staffing agency is seeking a Corporate AR/Collections Associate in Raleigh, NC. The candidate will assist with invoicing and accounts receivable, handle overdue payments, and maintain strong client relationships. A minimum of 2 years in Corporate/Business to Business Collections is preferred along with an Associate’s Degree and ERP Systems experience. Applicants should possess excellent communication and problem-solving skills. This full-time role offers solid benefits.

Qualifications

• 2+ years’ Corporate/Business to Business Collections experience.
• 2+ years’ Corporate/Business to Business Collections.
• ERP systems experience.
• Excellent oral and written communication skills.
• Strong problem-solving skills.
• Excellent time management and organizational skills.
• Comfortable with Microsoft Office Suite.

Responsibilities

• Assist the Accounting Department with invoicing and accounts receivable collection.
• Responsible for identifying overdue payments and developing repayment plans.
• Enhances client relationships ensuring timely payments.
• Researches and reconciles billing discrepancies.
• Research customers, contacts and build processes around accounts receivable best practices.
• Build strong relationships with customers and provide professional customer service.
• Make outbound collection calls and maintain customer relations.
• Escalate unresolved issues to management or internal sales representatives.
• Manage mail correspondence to encourage payment and track delinquent accounts.
• Problem solve credit risk, collection and billing issues and present options to management.
• Identify and communicate ideas to improve the collection process.

Skills

Excellent oral and written communication skills

Strong problem-solving skills

Excellent time management and organizational skills

Comfortable with Microsoft Office Suite

Communication skills

Problem solving

Education

Associate’s Degree preferred

Tools

ERP Systems

Microsoft Office

Job description

Accentuate Staffing is currently recruiting for a Corporate AR/Collections Associate for our Client located in Raleigh, NC 27617. This is a fulltime opportunity offering solid benefits

Responsibilities

• Assist the Accounting Department with invoicing and accounts receivable collection.
• Responsible for accounts to identify overdue payments, reportcollectionactivity, address client queries, and develop repayment plans.
• Enhances client relationships while ensuring timely payments.
• Researches and reconciles billing discrepancies and short payments.
• Research customers, contacts and builds processes surrounding accounts receivable best practices for both current and past due accounts.
• Builds strong and professional relationship with customers and applies excellent customer service in a timely manner.
• Makes outbound collection calls in a professional manner while keeping and improving customer relations.
• Escalates unresolved issues to management or internal sales representative.
• Manages mail correspondence to customers to encourage payment of delinquent accounts and maintains list of customers on credit hold.
• Ability to problem solve customer credit risk, collection and billing issues as they arise and work through a solution and or/present options to management.
• Identifies and communicates ideas to improve the collection process.

Requirements

• Associate’s Degree preferred
• 2+ years’ Corporate/Business to Business Collections
• ERP Systems experience
• Excellent oral and written communication skillsStrong problem-solving skills
• Excellent time management and organizational skills
• Comfortable with Microsoft Office Suite