Corporate Administrative Assistant

NHS; Lancaster (Lancaster County); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated administrative professional to support its Senior Leadership Team. In this dynamic role, you will manage diaries, coordinate clinical schedules, and provide essential secretarial services. Your organizational skills will ensure the smooth running of operations in a busy environment serving around 68,000 patients. This position offers the opportunity to engage with a diverse team while promoting high standards of confidentiality and professionalism. If you're passionate about contributing to healthcare and thrive in a fast-paced setting, this role is perfect for you.

Qualifications

• Experience in document management and formatting.
• Proficiency in Microsoft Office suite and databases.

Responsibilities

• Manage diaries for the Senior Leadership Team effectively.
• Provide secretarial support for meetings and handle correspondence.

Skills

Effective Communication

Organisational Skills

Attention to Detail

Teamwork

Confidentiality

Education

GCSEs including English at grade C/4

Tools

Microsoft Office Suite

EMIS

Job description

Lancaster Medical Practice is a large, complex General Practice Organisation led by a multi-disciplinary Partnership and Senior Leadership Team. The management and leadership of the Organisation require high-level administrative support to assist a busy and diverse team of leaders in achieving the organisation's objectives. Consequently, the pace of work and demands on the Office and the Senior Leadership Team are high.

The Managing Partner and her team are integral to the strategic and operational functions of the Organisation, working closely with the Partnership, internal teams, and external partners. Therefore, high-quality administrative support is essential for the smooth running of the Organisation and effective support for its leaders.

The post holder will provide dedicated personal and office management support to the Managing Partner and the Senior Leadership Team, ensuring their time is used efficiently to meet their objectives.

Main duties of the job

1. Key Duties/Responsibilities
2. Manage diaries for the Senior Leadership Team, ensuring effective prioritisation.
3. Coordinate with the Rota Team to manage clinical diaries and Partner commitments, including scheduling on EMIS and Outlook.
4. Provide professional secretarial services for meetings within the Corporate Governance structure and external meetings, including planning, agenda setting, paperwork coordination, and minute-taking.
5. Handle correspondence such as emails and letters.
6. Organise events, including venue arrangements, refreshments, attendance, speakers, and agendas.
7. Note: There may be occasional evening and weekend work.

About us

Lancaster Medical Practice delivers General Medical Services to around 68,000 patients in Lancaster and surrounding villages. Our clinicians work in small, patient-centred teams based on principles of continuity of care. Established in April 2017, the Practice has evolved into a high-performing organisation.

Job responsibilities

Salary: Due to recent pay review, the hourly rate is now £12.39.

Key Duties/Responsibilities

• Manage diaries for the Senior Leadership Team, prioritising effectively.
• Coordinate clinical diaries and commitments with the Rota Team, including scheduling on EMIS and Outlook.
• Provide secretarial support for meetings, including planning, agenda setting, paperwork, and minute-taking.
• Handle correspondence appropriately.
• Organise events with arrangements for venues, refreshments, speakers, and agendas.
• Note: Occasional evening and weekend work may be required.

Additional considerations

Confidentiality: All staff must respect patient and organisational confidentiality, handling sensitive information in accordance with Practice policies.

Health & Safety: Promote a safe working environment, follow infection control procedures, and report hazards.

Equality and Diversity: Support the rights and dignity of patients, carers, and colleagues, respecting diversity and individual needs.

Personal/Professional Development: Participate in training and performance reviews to support ongoing development.

Quality and Safeguarding: Maintain quality standards, assess own performance, and support safeguarding policies for vulnerable groups.

Communication and Infection Control: Communicate effectively within the team and with patients, and adhere to infection control policies.

Contribution to Service Delivery: Follow Practice policies, participate in audits, and contribute to service improvements.

Person Specification

Qualifications

• GCSEs including English at grade C/4 or above.
• Experience in document management, formatting, and presentation.
• Experience with databases/spreadsheets.
• Experience in NHS/Primary Care settings.
• Proficiency in Microsoft Office suite.
• Effective communication and interpersonal skills.
• Ability to produce professional documentation.
• Organisational skills and attention to detail.
• Judgement, teamwork, resilience, confidentiality, and professionalism.

Other Requirements

This role is subject to a Disclosure and Barring Service (DBS) check.

Employer details

Employer: Lancaster Medical Practice

Address: University Medical Practice, Lancaster University, South West Drive, Bailrigg