CORP - TASK FORCE OPS MANAGER

Twenty Four Seven Hotels; Sacramento (CA); Remote; USD 80,000 - 95,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits

401(k) savings program

Paid time off

Recognition and incentive programs

Hotel perks and discounts

Career development and advancement

Job summary

24Seven Hotels seeks a hands-on Task Force Operations Manager to provide operational leadership across our portfolio. You will deploy to hotels, supervise Front Office, Housekeeping, F&B, Maintenance, and other departments, and act as Manager on Duty as needed, ensuring guest satisfaction and profitability.

The role requires prior hotel operations leadership, familiarity with major brands, and strong communication skills to drive improvements across assignments and transitions.

Qualifications

• Three+ years in Rooms or F&B at a hotel, or a related degree with hospitality experience.
• Previous hotel management or supervisory experience required.
• Familiarity with select-service brands (Marriott, Hilton, IHG, Choice) and related systems.

Responsibilities

• Deploy to assigned hotels, assess operations, set priorities.
• Supervise multiple departments and act as Manager on Duty as needed.
• Drive profitability via revenue growth, cost control, and guest satisfaction.
• Use reports and metrics to identify root causes and improve results.
• Provide clear handoffs and documentation at assignment end.

Skills

Hospitality management

Operations leadership

Guest service

Communication

Analytical skills

Brand knowledge

Education

Hotel/ Hospitality degree

Associate degree acceptable

Tools

PMS

Revenue platforms

Guest feedback systems

Microsoft Office

Job description

Task Force Operations Manager

Hotel Operations Leadership | Southern California Remote |

Up to 90% Travel

The Opportunity

Some hotel leaders build success at one property. This role is for an experienced hotel operator who can enter an unfamiliar environment, earn credibility quickly, support day-to-day operations, supervise associates, and leave the hotel stronger than they found it.24Seven Hotels is seeking a hands‑on Task Force Operations Manager to support assigned hotels and provide operational leadership across our portfolio. The primary focus is routine hotel operations, supervision of associates in their assignments, and guest satisfaction. Depending on the assignment, this leader may support Front Office, Housekeeping, Food & Beverage, and Maintenance; serve as Manager on Duty; and supervise operating departments in the absence of the General Manager or Manager on Duty. This is a highly visible, travel‑intensive opportunity for an adaptable hotel operator who thrives on variety and turns assessment into action. The Task Force Operations Manager may assist the General Manager by continually focusing on hotel profitability through revenue generation, cost control, guest satisfaction, brand compliance, and associate development while communicating risks and progress clearly to property and corporate leadership.

What You’ll Do

• Deploy to assigned hotels, quickly assess operating conditions, establish priorities, and support routine day-to-day operations.
• Supervise Front Office, Housekeeping, Food & Beverage, Maintenance, and other operating departments as assigned, including serving as Manager on Duty when needed.
• Ensure guest satisfaction and efficient hotel operations by maintaining service standards, resolving issues, and supporting associates during high-volume or high-pressure situations.
• Support hotel profitability through revenue generation, cost control, labor productivity, expense management, and consistent operating execution.
• Use operating statements, labor and STR reports, guest feedback, audits, and performance metrics to identify root causes and improve results.
• Assist with transitions, openings, renovations, stabilization efforts, audits, and other priority assignments while keeping hotel operations moving.
• Build trust with hotel teams through visible leadership, clear expectations, recognition, coaching, associate development, and constructive accountability.
• Anticipate, prevent, identify, and resolve workplace and operational problems, escalating significant risks promptly.
• Keep property and corporate partners informed with candid updates on progress, priorities, risks, opportunities, and next steps.
• Close each assignment with documented results, unresolved risks, and a clear handoff that supports lasting success.

What Success Looks Like

You earn credibility quickly, create clarity when priorities compete, and deliver measurable improvement without losing sight of the people behind the performance. Hotel teams understand the plan, stakeholders know where things stand, and each assignment ends with stronger systems, clearer ownership, and momentum that continues after you leave.

What You Bring

• At least three years of experience in a Rooms or Food & Beverage department within a hotel; or a four‑year college degree and one to two years of hotel Rooms or Food & Beverage experience; or a two‑year college degree and at least two years of hotel Rooms or Food & Beverage experience.
• Previous hotel management or supervisory experience is required.
• Familiarity with the inner workings of select‑service properties across Marriott, Hilton, IHG, and Choice brands; experience with additional major brands is valued.
• Demonstrated ability to support profitability, labor productivity, guest satisfaction, brand compliance, and associate engagement.
• Proficiency in Microsoft Office Suite and comfort working with hotel systems and tools, including PMS, revenue platforms, guest‑feedback systems, and related hospitality technology.
• Ability to work effectively in stressful, high‑pressure situations and to anticipate, prevent, identify, and solve operational problems.
• Excellent guest‑service orientation, strong communication and analytical judgment, and the ability to positively motivate associates.
• A calm, respectful, and decisive leadership style that builds trust across hotel, corporate, ownership, and brand relationships.

The Travel

This remote position is based within Southern California and supports hotels across the portfolio. Travel is required up to 90% of the time, often on short notice and for extended assignments. Candidates must be comfortable deploying where the business need is greatest, adapting quickly to different brands, markets, ownership structures, and hotel conditions, and working evenings, weekends, and holidays when an assignment requires it.

Why 24Seven Hotels?

At 24Seven Hotels, experienced operators have the opportunity to make an immediate, visible impact across multiple hotels. You will work directly with hotel, regional, corporate, ownership, and brand stakeholders; broaden your experience across assignments; shape stronger operating practices; and help develop teams that sustain results after each transition. We are in the people business and believe exceptional guest experiences and investor returns begin with capable, supported hotel teams.

What We Offer

• $80,000 to $95,000 per year salary.
• Medical, dental, and vision benefits.
• 401(k) savings program.
• Paid time off.
• Recognition and incentive programs.
• Hotel perks and discounts.
• Career development and advancement opportunities.

ABOUT US

24Seven Hotels is a premium‑branded lifestyle and select‑service‑focused hotel management company. We are large enough to be well‑resourced and effective, and specialized enough to offer accessible, relationship‑driven support to associates, owners, partners, and guests. Our hotel brand partners include Marriott, Hilton, Hyatt, IHG, and Choice. For more information, visit www.247hotels.com.

24Seven Hotels is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

California applicants:

California applicants: 24Seven Hotels collects personal information during the application process to communicate with applicants, assess qualifications, conduct reference and background checks, and meet employment‑related obligations. Personal information is retained in accordance with applicable requirements and is not sold. Applicants may request deletion or correction of application‑related personal information by writing to 24Seven Hotels, 19800 MacArthur Boulevard, Suite 1100, Irvine, CA 92612, or by contacting People Resources and Development at .