Coroners Service Administrator

Cambridgeshire County Council; Pennsylvania; On-site; USD 35,000 - 39,000; Full time

Benefits offered by this job

Wellbeing package

Additional annual leave (pro‑rata)

Bank holidays taken flexibly

Pension contributions

Professional development opportunities

Employee volunteering hours

Job summary

Cambridgeshire County Council is advertising a Coroners Service Administrator role based in Huntingdon. You will provide essential administrative support for investigations, inquests and related proceedings, maintaining accurate records and coordinating with external agencies with sensitivity.

This full‑time, office‑based post (37 hours per week) requires outstanding organisation, discretion and excellent customer service as you support bereaved families and help hearing arrangements in a

Qualifications

• Excellent organisational and administrative skills with strong attention to detail.
• Ability to manage competing priorities and work under pressure.
• Discretion and commitment to confidentiality.
• Clear and compassionate communication with diverse stakeholders.
• Ability to work with bereaved families and partner agencies.

Responsibilities

• Managing and maintaining accurate and confidential records.
• Processing referrals and incoming correspondence (email, telephone, post).
• Supporting preparation and administration of inquests and court hearings.
• Undertaking court usher duties and assisting with hearing arrangements.
• Liaising with bereaved families, healthcare organisations and other partners.
• Managing diaries, arranging meetings and booking hearing venues.
• Monitoring and recording reports from external organisations.
• Providing general administrative support to ensure smooth operation.

Skills

Organisational skills

Communication skills

Empathy

Customer service

Discretion

Tools

Microsoft Office

Job description

We are seeking to appoint a dedicated and professional Administrator to join the Coroners Service. If you are highly organised, efficient, and motivated by making a difference within your community during some of the most challenging times in people's lives, we would welcome your application.

As a Coroner Service Administrator, you will play a vital role in supporting the day-to-day operation of the Coroner's Service. You will provide essential administrative support for investigations, inquests, and related proceedings, ensuring cases progress efficiently and sensitively. This role is well suited to someone who combines excellent organisational and communication skills with empathy and professionalism.

We are looking for candidates who are committed to delivering a high standard of customer service, can provide compassionate support to bereaved families, and are able to work effectively with a wide range of partner agencies and stakeholders. Professionalism, attention to detail, reliability, and a respectful approach are essential qualities for success in this rewarding role.

This is a full-time, office-based position working 37 hours per week.

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Our benefits

• A comprehensive wellbeing package to cover all aspects of wellbeing, both in and out of work, which can also be accessed by your family
• Buy up to
• 4 weeks additional annual leave (pro-rata) through our salary sacrifice scheme
• Take your bank holidays
• flexibly to better suit
• your personal circumstances
• Make
• Additional Voluntary Contributions (Shared AVCs) to your pension with tax and National Insurance savings
• Access to
• development opportunities, apprenticeships and qualified coaches to support your personal and professional growth
• Paid volunteering hours each year so you can make a
• positive impact on our community during your normal working day
• Access to
• Peer Support Groups through our IDEAL staff equality, diversity and inclusion network
• Opportunities to nominate and receive
• Employee Recognition Awards
• An
• Our Cambs Rewards account, giving you access to in-store and online discounts as well as our Car Lease and Cycle to Work schemes

Take a look at our Employment Benefits Brochure attached to this advert to find out more.

What will you be doing?

Key Responsibilities:

• Managing and maintaining accurate and confidential records.
• Processing referrals and incoming correspondence, including email, telephone and postal enquiries.
• Supporting the preparation and administration of inquests and court hearings.
• Undertaking court usher duties, welcoming attendees and assisting with hearing arrangements.
• Liaising with bereaved families, legal representatives, healthcare organisations, funeral directors and other partner agencies.
• Managing diaries, arranging meetings and booking hearing venues.
• Monitoring and recording reports and documentation received from external organisations.
• Providing general administrative support to ensure the smooth running of the Coroners Service.

About you

We're looking for someone who:

• Has excellent organisational and administrative skills with strong attention to detail.
• Can manage competing priorities and work effectively under pressure.
• Is confident using Microsoft Office applications and other digital systems.
• Demonstrates professionalism, discretion and a commitment to confidentiality.
• Communicates clearly and compassionately with a wide range of people.
• Is comfortable dealing with sensitive and sometimes distressing situations.
• Works well independently whilst also contributing positively to a team environment.
• Is committed to providing excellent customer service.

About us

Cambridgeshire is a great place to work and live with a diverse population, an urban centre in Cambridge, historic Isle of Ely, Huntingdon and St Ives as well as more rural landscapes.

Our four values are central to our culture, driving everything we do.

We are proud to serve the diverse communities of Cambridgeshire and want our workforce to be reflective of this diversity, which we firmly believe benefits our colleagues, the organisation and our communities. If you don’t meet every single requirement in the job role but think this could be you, please don’t be put off. We are committed to building a workplace that is compassionate and inclusive as well as diverse, so if you think you could be a good candidate for this role please consider applying and speak to the recruiting manager if you have any questions.

Our Equality, Diversity and Inclusion Strategy, along with our employee network 'IDEAL' and self-organised peer support groups help us to foster an inclusive, supportive and safe working environment where people feel valued, respected, and empowered. We collect relevant diversity data for monitoring as part of the recruitment process to understand the diversity of our applicants and monitor any trends throughout the recruitment processes so that we can take meaningful action.

We are proud to be a Disability Confident Leader. We fully support providing reasonable adjustments throughout our recruitment process, as well as when you join us, and we encourage candidates to contact the Hiring Manager, whose details can be found in the advert, to discuss any adjustment needs. Through a Guaranteed Interview Scheme, we will offer an interview to all applicants who disclose a disability and meet the essential criteria for a job vacancy. On your application form you can indicate you are disabled. Some examples of reasonable adjustments during the recruitment process could include additional time to complete an assessment or printing a document on pastel coloured paper with larger font size and line spacing. We would value talking about what might be possible to enable you to join us and thrive, so if there is something that would help you to do your best during your journey with us, please get in touch.

Visit our jobs and careers section to find out more about our wide range of learning and development opportunities; apprenticeships; our wellbeing package; staff benefits; our commitment to equality, diversity and Inclusion.

https://www.cambridgeshire.gov.uk/council/jobs-and-careers

Proud member of the Disability Confident employer scheme

About Disability Confident

Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.

Coroners Service Administrator

Company: Cambridgeshire County Council

Salary: £26,106 to £29,071 a year

Hours: Full-time

Location: Huntingdon, PE29 6SR

Job type: Permanent

Posting date: 19 Oct 2026

Closing date: 6 Nov 2026

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