Corner Shop Retail Associate - PRN - Nights

Boston Medical Center; Baltimore (MD); On-site; USD 24,000 - 35,000; Full time

Job summary

GBMC HealthCare is seeking a Boutique Retail Associate to provide exceptional customer service, assist with wig consultations, manage cashier duties, and support visual merchandising in a health-focused boutique environment.

The role includes opening/closing responsibilities as a Key Holder, assisting in inventory, and coordinating with the Boutique Manager to ensure the shop remains organized, stocked, and compliant with loss prevention practices.

Qualifications

• Provides excellent customer service with special attention to clients with health challenges that affect their appearance and overall wellbeing.
• Accurately performs cashier functions, including ringing up sales, and transmitting charges. Reconciles daily receipts and prepares bank deposits.
• Assist patients and clients with wig consultations and special orders based on wig selections. Schedules appointments for the salon services.
• Assists the Boutique Manager with visual merchandising through creative displays and regular rotation of inventory.
• Performs a variety of retail duties including answering the telephone, merchandise restocking, deliveries, and maintaining a neat and clean shop.
• Assists management with loss prevention efforts and contacts Security as appropriate.
• Assists in ordering supplies, placing stock re-orders and other merchandise as directed by the Manager.
• Assists in receiving and marking new merchandise. Ensures the merchandise storage areas are neat and organized.
• As a Key Holder, is responsible for opening/closing procedures and set up of store as requested.

Responsibilities

• Provides excellent customer service with special attention to clients with health challenges that affect their appearance and overall wellbeing.
• Accurately performs cashier functions, including ringing up sales, and transmitting charges. Reconciles daily receipts and prepares bank deposits.
• Assist patients and clients with wig consultations and special orders based on wig selections. Schedules appointments for the salon services.
• Assists the Boutique Manager with visual merchandising through creative displays and regular rotation of inventory.
• Performs a variety of retail duties including answering the telephone, merchandise restocking, deliveries, and maintaining a neat and clean shop.
• Assists management with loss prevention efforts and contacts Security as appropriate.
• Assists in ordering supplies, placing stock re-orders and other merchandise as directed by the Manager.
• Assists in receiving and marking new merchandise. Ensures the merchandise storage areas are neat and organized.
• As a Key Holder, is responsible for opening/closing procedures and set up of store as requested.

Skills

Cashier functions

Customer service

Written & verbal communication

Teamwork

Organizational skills

Train volunteers

Education

Some college

Tools

POS software

Excel

Job description

Under minimal supervision, the Boutique Retail Associate serves as a store key holder, responsible for opening and closing procedures. The Associate performs inventory management duties, cashier duties, visual merchandising, and a variety of backhouse retail service duties. The Associate may assist in ordering supplies, small categories of standard products, and receiving new merchandise. Prepares deposits and a variety of reports as directed by the Boutique Manager.EducationSome college preferred; a combination of education and relevant job experience will be consideredExperienceAt least 2 years’ retail experience, including inventory managementSkillsKnowledge of basic cash register, point of sale functions and computer programs (i.e. Excel)Skill in written and oral communicationStrong computer skills with ability to generate reportsExcellent customer service and interpersonal skillsAbility to work as part of a teamExcellent organizational skills and ability to multi-taskAbility to train volunteersLicensures, CertificationsNone applicable.Principal Duties and ResponsibilitiesProvides excellent customer service with special attention to clients with health challenges that affect their appearance and overall wellbeing. Works with Oncology Support Services as needed to address patient needs.Accurately performs cashier functions, including ringing up sales, and transmitting charges. Reconciles daily receipts and prepares bank deposits.Assist patients and clients with wig consultations and special orders based on wig selections. Schedules appointments for the salon services.Assists the Boutique Manager with visual merchandising through creative displays and regular rotation of inventory. Ensures the sales floor is fully stocked and is appealing to customers.Performs a variety of retail duties including answering the telephone, merchandise restocking, deliveries, and maintaining a neat and clean shop.Assists management with loss prevention efforts and contacts Security as appropriate.Assists in ordering supplies, placing stock re-orders and other merchandise as directed by the Manager.Assists in receiving and marking new merchandise. Ensures the merchandise storage areas are neat and organized.As a Key Holder, is responsible for opening/closing procedures and set up of store as requested. Assists in the supervision of volunteers and flexes schedule to business needs as requested.Performs other related duties as assignedPhysical RequirementsAble to lift up to 35 poundsAbility to perform frequent lifting, stooping and stretchingAbility to walk and stand during much of the dayWorking ConditionsNormal retail, salon, and stock room environment; healthcare facility environmentConditions of EmploymentAnnual completion of corporate competenciesAll roles must demonstrate GBMC ValuesGBMC ValuesValue DescriptionRespectI will treat everyone with courtesy. I will foster a healing environment.Treats others with fairness, kindness, and respect for personal dignity and privacyListens and responds appropriately to others’ needs, feelings, and capabilitiesExcellenceI will strive for superior performance in every aspect of my work. I will recognize and celebrate the accomplishments of others.Meets and/or exceeds customer expectationsActively pursues learning and self-developmentPays attention to detail; follows throughAccountabilityI will be professional in the way I act, look and speak. I will take ownership to solve problems.Sets a positive, professional example for othersTakes ownership of problems and does what is needed to solve themAppropriately plans and utilizes required resources for various job dutiesReports to work regularly and on timeTeamworkI will be engaged and collaborative. I will keep people informed.Works cooperatively and collaboratively with others for the success of the teamAddresses and resolves conflict in a positive waySeeks out the ideas of others to reach the best solutionsAcknowledges and celebrates the contribution of othersEthical BehaviorI will always act with honesty and integrity. I will protect the patient.Demonstrates honesty, integrity and good judgmentRespects the cultural, psychosocial, and spiritual needs of patients/families/coworkersResultsI will set goals and measure outcomes that support organizational goals. I will give and accept help to achieve goals.Embraces change and improvement in the work environmentContinuously seeks to improve the quality of products/servicesDisplays flexibility in dealing with new situations or obstaclesAchieves results on time by focusing on priorities and manages time efficientlyPay Range$17.30 - $25.11Final salary offer will be based on the candidate's qualifications, education, experience and alignment with our organizational needs.Equal Employment OpportunityGBMC HealthCare and its affiliates are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.