Core Operations Site Lead

EdgeCore Digital Infrastructure; Mesa (AZ); On-site; USD 69,000 - 90,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Paid time off

Holidays

Sick time

Parental leave

Employee assistance program

Educational assistance

Discount programs

Job summary

EdgeCore Digital Infrastructure seeks a Core Operations Site Lead to drive daily data center operations with a safety-first approach. You will lead a team of operators and safety responders, oversee MEP systems, and coordinate with vendors to ensure uptime and reliability in a high-stakes environment.

You will help evolve our operations playbook, maintain rigorous procedures, and partner with clients to support deployments and decommissioning as needed.

Qualifications

• 5–10 years hands-on experience supporting and operating critical facilities
• Strong electrical background with low and medium voltage knowledge
• Mechanical systems operation and troubleshooting (MEP)
• Plumbing & fluid systems familiarity
• Comfort with hand and power tools and industrial equipment
• Knowledge of NFPA 70E, OSHA 10, First Aid/CPR
• Reading and interpreting electrical one lines, P&IDs, and O&M manuals
• Proven ability to lead technicians in a live facility environment
• Strong written and verbal communication skills
• Thrives in dynamic environments and solves uptime challenges
• Empathetic, team-oriented leadership style

Responsibilities

• Lead the daily tasks of a data center in a customer-facing operational role, guiding safety-first responders and technical operators
• Monitor data center systems for operational issues and trends
• Plan daily activities and manage logistics of execution
• Manage vendors to complete contracted work safely and correctly
• Own and evolve EdgeCore's operations playbook and standards
• Lead utilization of CMMS to track, document, and report work
• Manage assets, spare parts, and critical tools through CMMS
• Support client IT deployments and decommissioning with power and cooling tasks
• Author, review, and follow formal procedures for data center operations
• Supervise contractors and coordinate with the Core Operations Site Manager
• Be on-call outside normal hours per schedule

Job description

Step into a leadership role at the core of the digital world. As our Core Operations Site Lead, you’ll be entrusted with the daily rhythm of one of the most mission‑critical environments on the planet. Your expertise will guide a team of safety‑first responders and technical operators as they oversee, protect, and optimize the systems that power today’s digital infrastructure. From monitoring real‑time performance to leading maintenance efforts with vendors, you’ll be in the driver’s seat of daily execution, driving operational excellence and empowering a culture of continuous improvement.

This is an opportunity to co‑author and evolve our operations playbook, trailblaze new standards, and shape the future of EdgeCore’s operating model. We’re looking for hands‑on leaders who thrive in high‑stakes environments, embrace procedural rigor, and have a passion for getting the details right. If you’re energized by the idea of combining technical execution with team leadership, client support, and strategy in a fast‑paced, high‑growth company, this could be your next opportunity.

• Your primary responsibility is to lead the daily tasks of a data center in a customer‑facing operational role. You’ll lead a team of operators being safety‑first responders, operating the data center critical environment MEP (Mechanical, Electrical, and Plumbing) systems, and managing maintenance contractors.
• Monitor the data center systems for operational issues and trends.
• Take on a major role in planning daily activities and managing the logistics of executing.
• On a daily basis, manage vendors to complete their contracted scope of work safely and correctly, including construction support‑related activities when required.
• Accept role as joint owner of EdgeCore’s operations playbook, evangelizing the strategy and encouraging others to adhere to it while providing input and feedback to improve standards. We want our standards to change and need creative trailblazers to help lead optimizing the program.
• Lead utilization of the CMMS (Computerized Maintenance Management System) to track, document and report work as prescribed.
• Manage assets, spare parts and critical tools through provided systems such as CMMS.
• Support Client IT deployments and decommissioning with power and cooling tasks.
• Author, review, approve and utilize formal procedures in the operation of the data center. We expect our team to employ rigorous procedural formality in all critical data center operations and need people to champion the approach.
• Frequently steward, supervise, and communicate with contractors.
• Work with the Core Operations Site Manager to lead execution a condition‑based maintenance program.
• As part of a schedule, be on‑call outside of normal working hours.
• Taking on other duties as assigned by EdgeCore. Job duties, roles, and responsibilities are subject to change over time.
• Security is a shared responsibility. All employees are required to comply with company security policies and procedures and to help protect company information, systems, and assets in the course of their daily work.

Your Experience and Qualifications

• 5–10 years of hands‑on experience supporting and operating critical facilities, including environments with complex Mechanical, Electrical, and Plumbing (MEP) systems such as hospitals, manufacturing plants, labs, or data centers.
• Strong electrical background, including working knowledge of low and medium voltage distribution, switchgear, panelboards, UPS systems, generators, ATS/STS equipment, and safe LOTO procedures.
• Mechanical systems experience, including operation and basic troubleshooting of chillers, CRAC/CRAH units, pumps, VFDs, air handling systems, and building automation systems (BAS).
• Plumbing and fluid system familiarity, including condensate systems, domestic water, industrial water loops, and leak detection systems.
• Comfortable operating hand tools, power tools, and industrial equipment, including forklifts, scissor lifts, and other material handling devices.
• Knowledge of NFPA 70E, OSHA 10, First Aid/CPR, and other safety standards relevant to critical facility operations.
• Experienced in reading and interpreting technical documentation, including electrical one lines, mechanical schematics, P&IDs, and equipment O&M manuals.
• Proven ability to lead technicians in a live facility environment, with a focus on safety, operational discipline, and minimizing downtime.
• Strong written and verbal communication skills, including shift reporting, incident documentation, and coordination with vendors and engineering teams.
• Thrives in dynamic environments where priorities shift quickly and enjoys solving unexpected operational challenges while maintaining uptime.
• Empathetic, team oriented leader who builds trust, supports development, and fosters a culture of safety, accountability and continuous improvement.

What We Offer

• Full‑time hourly, non‑exempt role: Onsite position based in East Mesa
• Hourly base pay: $50–$65 per hour, depending on experience, plus a performance‑based annual bonus.
• Medical, dental, and vision insurance: Includes a $0‑premium medical plan option (employee‑only enrollment level).
• Flexible Spending Accounts & Health Spending Account: Health & Dependent Care FSA, Limited‑Purpose FSA, and an HSA with a company contribution.
• Paid time off: 120 hours of annual paid time off, 11 paid holidays, 56 hours of sick time, and 8 hours of volunteer time annually.
• Retirement savings: 401(k) retirement savings plan with a company contribution
• Life and disability insurance: Company‑paid life and disability insurance
• Parental leave: Paid parental leave for eligible new parents, available after meeting service requirements.
• Employee assistance program (EAP): Confidential support services for employees and their families, including counseling, financial guidance, and legal resources.
• Educational assistance: Company‑sponsored educational reimbursement for approved courses and certifications.
• Employee support & discounts: Access to company‑sponsored discount programs and employee well‑being resources.