Core Network Support Engineer: 4G/5G & Kubernetes (Onsite)

Lancesoft; Oakbrook Terrace (IL); On-site; USD 69,000 - 79,000; Full time

Job summary

Lancesoft is seeking a Customer Support Engineer – CORE for an onsite role in Oakbrook Terrace, IL 60181. This is a 12+ month contract with potential extensions at an hourly rate of $50.00–$57.00.

The role requires hands-on experience managing, operating, and supporting core network nodes (EPC/IMS/5GC) for data and voice services. Ideal candidates will have solid experience with 4G/5G core interfaces and protocols, and familiarity with Kubernetes/container environments for CNF management.

Qualifications

• Experience in 4G and 5G packet core operation and architecture, preferably solutions.
• Experience in CNF operation and lifecycle management.
• O&M experience in MME, SPGW, AMF, SMF, UPF.
• O&M experience in PCRF, HSS, PCF, UDM, AUSF, UDR.
• O&M experience in CSCF, TAS, SBC, MRF.

Responsibilities

• Perform first level of troubleshooting/response for anomalies in core network elements.
• Raise tickets with care for issues you can't solve.
• Support activities/migrations/upgrades on behalf of customers.
• Prepare/review MOPs of activities.
• Participate in ORT/ATP.
• Provide incident and KPI reports as required.

Skills

Core network troubleshooting

Ticketing & incident reporting

Tools

Kubernetes

Job description

Lancesoft is seeking a Customer Support Engineer – CORE for an onsite role in Oakbrook Terrace, IL 60181. This is a 12+ month contract with potential extensions at an hourly rate of $50.00–$57.00.

The role requires hands-on experience managing, operating, and supporting core network nodes (EPC/IMS/5GC) for data and voice services. Ideal candidates will have solid experience with 4G/5G core interfaces and protocols, and familiarity with Kubernetes/container environments for CNF management.