Core Integration Business Analyst

Apply; Northern (KY); Hybrid; USD 60,000 - 85,000; Full time

Job summary

Apply is seeking a Business Analyst for the Software Integration Services (SIS) team. You will bridge business and technical requirements, assess core integration processes, determine needs, and document precise specifications for SIS engineers.

You will interact with clients and trainers, keep up to date with core integration offerings, document processes, and support best practice development initiatives.

Qualifications

• Bachelor's degree in computer science or relevant experience.
• At least two years as a technical team lead or analyst for banking core systems.
• Basic competence in at least one programming language.
• Knowledge of system implementations and customization.

Responsibilities

• Facilitate communication between developers, trainers, product, vendors, clients, sales, and services.
• Scope project requirements and document risks related to core integration requests.
• Collaborate with clients, internal teams, and vendors to resolve integration obstacles.
• Act as liaison between SIE and SIS for new core system integrations.
• Maintain SIS documentation and monitor project progress.
• Assist with accelerating project delivery and triage tickets.
• Train new team members and lead initiatives in areas of expertise.

Skills

Banking core systems integrations

Verbal and written communication

Troubleshooting

Independent judgment

Customer service

Document business processes

Project planning

Executive summaries

Experience with developers

Education

Bachelor's Degree in Computer Science

Tools

SQL

Azure Application Insights

Kusto query language

Job description

As a Business Analyst for the Software Integration Services (SIS) team, you will use your strong knowledge of core integration to bridge the gap between business and technical requirements. You will assist the manager with assessing core integration processes, determine requirements, and recommending best practices and solutions based on client business needs. You will interact with clients and trainers to produce precise and clear specifications that can be then handed to SIS engineers for implementation, as well as provide reassurance and quickly resolve inquiries in your area of expertise. You will need to keep up to date with existing and future core integration offerings, helping document processes and procedures, and engage in best practice development initiatives.

Responsibilities

• Effectively facilitate communication between stakeholders (Developers, Trainers, Product, Vendors, Clients, Sales, Services).
• Scope project requirements, document risks as it relates to core integration requests.
• Work with clients, internal teams, and vendors to resolve obstacles to core integration implementations.
• Act as liaison between SIE and SIS for implementation of new core system integrations.
• Maintain SIS documentation.
• Manage core integration tracker files and identify and recommend changes to default mapping.
• Assist in monitoring project progress, follow-up with stakeholders and provide relevant feedback.
• Support the initiative to accelerate project delivery
• Other duties assigned as needed

Assist as needed

• Triage tickets
• Train new team members.
• Take a lead role on initiatives related to areas of expertise.

Requirements

• Extensive knowledge of banking core system integrations.
• Excellent verbal and written communication skills.
• Strong troubleshooting skills.
• High degree of initiative and proven ability to exercise independent judgement.
• Strong customer service skills and abilities.
• Demonstrated ability to effectively develop, maintain and document business processes, workflows, product architecture and product design best practices.
i>Demonstrated ability to produce project plans and executive summaries.
• Experience working with developers.

Required

• Bachelor’s Degree in Computer Science, and/or relevant professional experience.
• At least two years of relevant experience as a technical team leader or analyst for Banking Core Systems implementations.
• Basic competence in at least one programming language
• Knowledge of system implementations and customization
• Familiarity with SQL

Preferred

• Experience with Azure Application Insights (Kusto query language)
i>Basic understanding of networking concepts and troubleshooting