Copy of Water Filtration Technician- On Call/As Needed

Rippling, Inc.; Boston (MA); On-site; USD 128,943,000 - 157,597,000; Part time

Job summary

National Water Services in Boston, MA is seeking a dedicated Water Filtration Technician for on-call, as-needed work. You will perform preventative maintenance and emergency repairs on water dispensing cabinets, ensuring quality service to store partners.

Candidates should have knowledge of plumbing, electrical and mechanical systems, be able to read gauges and meters, and work independently with reliable transportation and tools. This is a 1099 contractor role with pay of $45–$55 per hour.

Qualifications

• Knowledge of plumbing, electrical and mechanical equipment.
• Ability to manage time effectively and work independently.
• Need to use a smartphone and email for reporting.
• Must be able to travel to on-site locations and bring tools.
• Must be able to communicate in English.

Responsibilities

• Build positive relationships with customers and store management.
• Provide preventative maintenance and repairs on water cabinets.
• Perform filter replacements, UV lamp installations, battery changes, upgrades.
• Read pressure gauges and meters; detect leaks; use multimeters.
• Address repair needs including leaks, fittings, valves, wiring, components.
• Occasionally respond to emergency service calls within 24–48 hours.
• Submit all required paperwork for payment processing.

Skills

Time management

Customer service

English proficiency

Work independently

Problem solving

Tools

Basic hand tools

Job description

Copy of Water Filtration Technician- On Call/As Needed

About National Water Services

In 1991, we embarked on a quest to provide the best drinking water possible. The response to our first FreshPure® Waters system was overwhelming. Today, our waters are sold in the finest natural and organic food stores and co-ops in the United States and Canada. At National Water Services, we share your commitment to quality, sustainability, wellness, and the environment.

Job Description

Overview:

We are seeking a dedicated and reliable Service Technician to join our team in BOSTON, MA . As a Service Technician, you will play a crucial role in providing preventative and emergency maintenance and repairs on our water dispensing cabinets.

Job Duties:

• Establishing and fostering positive relationships with both customers and store management through effective communication and service delivery.
• Demonstrating exceptional customer service skills to ensure a satisfying experience for clients.
• Conducting proactive maintenance tasks such as filter replacements, UV lamp installations, battery changes, and equipment upgrades.
• Employing troubleshooting skills to accurately read and report pressure gauges, flow meters, and detect leaks. Proficiently using multi-meters and conducting water sampling tests.
• Effectively addressing repair needs, including but not limited to fixing leaks, tightening fittings, and replacing valves, fittings, tubing, electrical wires, and components.
• Being available for occasional emergency service calls, which may occur during regular or off-business hours. Our commitment is to have a skilled service technician on-site within 24-48 hours or sooner for urgent situations.
• Ensuring timely completion and submission of all required paperwork for payment processing.

Requirements:

• Knowledge of plumbing, electrical and mechanical equipment.
• Exhibit professionalism with excellent time management skills, demonstrating the ability to work independently and responsibly.
• Possess a Smartphone and proficiency in using email for communication and reporting purposes.
• Maintain physical capabilities, including the ability to bend, squat, and, if needed, climb stairs or ladders as part of the job tasks.
• Communicate effectively in English.
• Provide own transportation and tools for on-site visits.

Pay & Work Hours:

• Compensation: $45 - $55 per hour minimum, based on experience.
• Service Frequency: On Call, as needed.
• Employment Type: 1099 Independent Contractor position, offering no benefits.

Additional Information:

• Interviews will be conducted via Microsoft Teams video conferencing platform.
• Job offers are contingent on the results from a background check.
• Applicants must be 18 years of age or older to be considered for this position.