Service Technician for Maintenance & Repair - On Call As Needed

National Water Services; Bridgewater (MA); On-site; USD 62,000 - 76,000; Full time

Job summary

National Water Services is seeking a reliable Service Technician for maintenance and repair of water dispensing cabinets in Bridgewater, NJ and surrounding areas. This on-call, 1099 contractor role requires strong plumbing, electrical and mechanical know-how, plus the ability to work independently and communicate effectively with store staff and customers.

Responsibilities include proactive maintenance, such as filter changes and UV lamp installations, troubleshooting with meters, reading

Qualifications

• Knowledge of plumbing, electrical and mechanical equipment.
• Professionalism and time management; ability to work independently.
• Own transportation and tools for on-site visits.
• Ability to communicate in English.
• Proficient with email reporting.

Responsibilities

• Establishing and fostering positive relationships with customers and store management.
• Demonstrating exceptional customer service to ensure satisfaction.
• Conducting proactive maintenance such as filter changes and UV lamp installations.
• Troubleshooting to read gauges, meters, detect leaks and report findings.
• Addressing repairs including leaks, fittings, valves, wiring, and components.
• Available for occasional emergency service calls with 24–48 hour on-site response.

Skills

Effective communication

Time management

Independent work

English proficiency

Tools

Multi-meters

Water testing equipment

Basic hand tools

Job description

Service Technician for Maintenance & Repair - On Call As Needed

About this position

About National Water Services

In 1991, we embarked on a quest to provide the best drinking water possible. The response to our first FreshPure® Waters system was overwhelming. Today, our waters are sold in the finest natural and organic food stores and co-ops in the United States and Canada. At National Water Services, we share your commitment to quality, sustainability, wellness, and the environment.

Overview

• We are seeking a dedicated and reliable Service Technician to join our team in Bridgewater (and surrounding areas), NJ As a Service Technician, you will play a crucial role in providing preventative and emergency maintenance and repairs on our water dispensing cabinets.

Job Duties

• Establishing and fostering positive relationships with both customers and store management through effective communication and service delivery.
• Demonstrating exceptional customer service skills to ensure a satisfying experience for clients.
• Conducting proactive maintenance tasks such as filter replacements, UV lamp installations, battery changes, and equipment upgrades.
• Employing troubleshooting skills to accurately read and report pressure gauges, flow meters, and detect leaks. Proficiently using multi-meters and conducting water sampling tests.
• Effectively addressing repair needs, including but not limited to fixing leaks, tightening fittings, and replacing valves, fittings, tubing, electrical wires, and components.
• Being available for occasional emergency service calls, which may occur during regular or off-business hours. Our commitment is to have a skilled service technician on-site within 24-48 hours or sooner for urgent situations.
• Ensuring timely completion and submission of all required paperwork for payment processing.

Requirements

• Knowledge of plumbing, electrical and mechanical equipment.
• Exhibit professionalism with excellent time management skills, demonstrating the ability to work independently and responsibly.
• Possess a Smartphone and proficiency in using email for communication and reporting purposes.
• Maintain physical capabilities, including the ability to bend, squat, and, if needed, climb stairs or ladders as part of the job tasks.
• Communicate effectively in English.
• Provide own transportation and tools for on-site visits.

Pay & Work Hours

• Compensation: $45 - $55 per hour minimum, based on experience.
• Service Frequency: On Call, as needed.
• Employment Type: 1099 Independent Contractor position, offering no benefits.

Additional Information

• Interviews will be conducted via Microsoft Teams video conferencing platform.
• Job offers are contingent on the results from a background check.
• Applicants must be 18 years of age or older to be considered for this position.