Water Filtration Technician- On Call/As Needed

National Water Services, LLC.; Seekonk (MA); On-site; USD 62,000 - 76,000; Part time

Job summary

National Water Services in Seekonk/Providence MA is seeking a dedicated Service Technician to join our team. You will perform preventative maintenance and on-site repairs on our water dispensing cabinets, and build strong relationships with customers and store staff.

This contract role pays $45–$55 per hour based on experience, on-call as needed, with no employee benefits. You must provide your own transportation and tools and be able to work independently.

Qualifications

• Knowledge of plumbing, electrical and mechanical equipment.
• Ability to work independently and responsibly.
• Own transportation and tools for on-site visits.
• Communicate effectively in English.
• Able to perform physical tasks including bending, squatting, and climbing stairs or ladders.

Responsibilities

• Build positive relationships with customers and store managers.
• Provide exceptional customer service for a satisfying experience.
• Perform preventive maintenance: filter replacements, UV lamp installations, battery changes, upgrades.
• Troubleshoot: read gauges, meters, detect leaks; use multi-meters and water tests.
• Address repairs: fix leaks, tighten fittings, replace valves, tubing, wires.
• Complete and submit paperwork for payment processing.

Skills

Plumbing knowledge

Electrical knowledge

Mechanical knowledge

Time management

Independent work

English communication

Tools

Smartphone/tools

Job description

About National Water Services

In 1991, we embarked on a quest to provide the best drinking water possible. The response to our first FreshPure® Waters system was overwhelming. Today, our waters are sold in the finest natural and organic food stores and co-ops in the United States and Canada. At National Water Services, we share your commitment to quality, sustainability, wellness, and the environment.

Job Description

Overview:

We are seeking a dedicated and reliable Service Technician to join our team in Seekonk/Providence MA . As a Service Technician, you will play a crucial role in providing preventative and emergency maintenance and repairs on our water dispensing cabinets.

Job Duties:

• Establishing and fostering positive relationships with both customers and store management through effective communication and service delivery.
• Demonstrating exceptional customer service skills to ensure a satisfying experience for clients.
• Conducting proactive maintenance tasks such as filter replacements, UV lamp installations, battery changes, and equipment upgrades.
• Employing troubleshooting skills to accurately read and report pressure gauges, flow meters, and detect leaks. Proficiently using multi-meters and conducting water sampling tests.
• Effectively addressing repair needs, including but not limited to fixing leaks, tightening fittings, and replacing valves, fittings, tubing, electrical wires, and components.
• Being available for occasional emergency service calls, which may occur during regular or off-business hours. Our commitment is to have a skilled service technician on-site within 24-48 hours or sooner for urgent situations.
• Ensuring timely completion and submission of all required paperwork for payment processing.

Requirements:

• Knowledge of plumbing, electrical and mechanical equipment.
• Exhibit professionalism with excellent time management skills, demonstrating the ability to work independently and responsibly.
• Possess a Smartphone and proficiency in using email for communication and reporting purposes.
• Maintain physical capabilities, including the ability to bend, squat, and, if needed, climb stairs or ladders as part of the job tasks.
• Communicate effectively in English.
• Provide own transportation and tools for on-site visits.

Pay & Work Hours:

• Compensation: $45 - $55 per hour minimum, based on experience.
• Service Frequency: On Call, as needed.
• Employment Type: 1099 Independent Contractor position, offering no benefits.

Additional Information:

• Interviews will be conducted via Microsoft Teams video conferencing platform.
• Job offers are contingent on the results from a background check.
• Applicants must be 18 years of age or older to be considered for this position.
• Please submit your resume with your application.

If you are a proactive individual with excellent communication skills, a keen eye for detail, and the ability to work autonomously, we encourage you to apply for this exciting opportunity to make a positive impact in our customers' experiences and our planet!