Copier Technician

DEX Imaging Inc.; Greensboro (NC); On-site; USD 42,000 - 58,000; Full time

Benefits offered by this job

Competitive pay

Paid training

Advancement opportunities

Employee rewards programs

Job summary

DEX Imaging is seeking a Field Service Technician to support the Greensboro, NC market. You’ll service copier and document-handling equipment, perform installation, repairs, and preventative maintenance, and build lasting customer relationships.

The ideal candidate is mechanically inclined, reliable, with strong customer service and communication skills, a valid driver's license, and the ability to manage longer service calls professionally. Competitive pay and full benefits offered.

Qualifications

• High school diploma or equivalent.
• Six months to one year of related experience and/or training (or equivalent combination of education and experience).
• Valid driver’s license.
• Strong mechanical aptitude and problem-solving skills.
• Excellent customer service and communication abilities.
• Ability to manage longer service calls calmly and professionally.

Responsibilities

• Provide service and customer support during field visits throughout Greensboro, NC and surrounding areas.
• Perform equipment installation, repair, preventative maintenance, and testing.
• Diagnose technical issues and determine effective solutions.
• Complete accurate and timely service reports.
• Follow company field procedures, protocols, and safety standards.
• Understand customer needs and provide clear recommendations.

Skills

Mechanical aptitude

Problem solving

Customer service

Communication

Education

High school diploma

Job description

Field Service TechnicianGreensboro,North Carolina

DEX Imaging is a nationwide leader in document handling equipment and office technology, with locations across the United States. As the largest independent provider of office technology in the country, we are known for delivering exceptional customer service—and that starts with hiring and developing great people.

We’re currently looking for aCopier Technician to support the Greensboro, NC market. If you enjoy working hands-on, being out in the field, and serving local businesses while maintaining a healthy work-life balance, this could be a great fit for you.

What does DEX Imaging offer you?

Competitive pay and full benefits

Paid training, development, and advancement opportunities

Employee recognition and rewards programs

The Opportunity

Our Copier Technicians are the face of DEX Imaging in the Greensboro, NC market. This role is ideal for someone who is mechanically inclined, reliable, and customer-focused. You’ll service copier and document-handling equipment for local customers while building lasting relationships with businesses throughout the area.

What You’ll Do

Provide service and customer support during field visits throughout Greensboro, NCand surrounding areas

Perform equipment installation, repair, preventative maintenance, and testing

Diagnose technical issues and determine effective solutions

Complete accurate and timely service reports

Follow company field procedures, protocols, and safety standards

Understand customer needs and provide clear recommendations

Qualifications

High school diploma or equivalent

Six months to one year of related experience and/or training (or equivalent combination of education and experience)

Valid driver’s license

Strong mechanical aptitude and problem-solving skills

Excellent customer service and communication abilities

Ability to manage longer service calls calmly and professionally

If you’re looking for a hands-on role with growth opportunities, independence, and the chance to support businesses right here in Greensboro, NC, DEX Imaging offers a career—not just a job.

The preceding job description has been designed to indicate the general nature of work performed; the level of knowledge and skills typically required; and usual working conditions of this job. It is not designed t o contain, or be interpreted as, a comprehensive listing of all requirements or responsibilities that may be requires by employees in the job. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations made to enable individual with disabilities to perform essential functions.

This job description does not imply or cannot be considered as a part of an employment contract. DEX Imaging as an Equal Opportunity Employer.