Copier Repair Technician - Brevard County

AD Solutions; Florida; On-site; USD 42,000 - 62,000; Full time

Job summary

AD Solutions is seeking a Field Technician to repair and maintain a range of office equipment, including copiers, scanners, and printers, across a Florida territory. You will diagnose issues, perform preventive maintenance, and work within service ticket workflows to ensure customer satisfaction.

The role requires 3–5 years in mechanical or technical repair, a valid drivers license, and the ability to work independently or with a team.

Qualifications

• 3-5 years experience in a mechanical or technical repair position.
• Valid State driver’s license and good driving record.
• Experience repairing networked office equipment is a plus.

Responsibilities

• Troubleshoot, repair, and perform preventative maintenance on a full line of b/w and color networked copiers.
• Utilize service ticket systems and inventory transfer for parts usage.
• Follow standard procedures for part replacement and maintenance intervals.
• Use E-Automate on company phone to receive and close repair tickets.
• Complete paperwork in a timely basis and maintain accurate records.
• Build and maintain professional relationships with assigned customers.
• Manage car stock of inventory and repair tools/equipment.
• Access manuals and training materials to stay current on equipment.
• Provide clear, concise information to customers about equipment status.

Skills

Repair experience

Networking basics

Team player

Education

Technical or vocational school degree (preferred)

Job description

Job Description

Be Part of Something Bigger: Copier Repair Technician Opportunity

At AD Solutions, we’re transforming how workplaces operate with innovative technology solutions. As an award-winning leader in Workplace Technology, we specialize in document workflow solutions and managed network services that save costs, improve productivity, and drive revenue. With headquarters in Orlando and branch offices in Miami, Tampa, Melbourne, and Jacksonville, we’re rapidly growing and looking for ambitious individuals to join our team.

Why AD Solutions?

We're not just a company—we're a community. At AD Solutions, our core values shape everything we do:

• Win as a Team: Collaboration fuels our success.
• Embrace Challenges: We tackle obstacles with determination.
• Experiment Courageously: We spark innovation through bold ideas.
• Lead with Urgency: We act decisively and purposefully.

Join our award-winning culture that celebrates diversity, fosters growth, and prioritizes your success. We're proud to have been honored with numerous awards, including being named to the Inc. 5000 list of the fastest-growing companies in America two years consecutively.

As a Field Technician for AD Solutions, your main focus is providing the best customer service with regards to troubleshooting, repairing and maintaining networked office equipment in a designated territory. Office equipment includes: digital networked copiers, scanners, laser printers, color copiers, wide format, and fax equipment.

Responsibilities

• Will utilize proper troubleshooting procedures.
• Repair and perform preventative maintenance on a full line of b/w and color digital copiers.
• Utilize systems in place for service call tickets and part usage transfer of inventory.
• Adhere to all procedures including specific part replacement and maintenance intervals.
• Utilize E-Automate on company phone to receive and close repair tickets.
• Complete paperwork in a timely basis.
• Establish and maintain a professional relationship with each assigned customer.
• Properly maintain a car stock of inventory and repair tools/equipment.
• Utilize websites, tech manuals, e-learning and technical publications to keep current on new and old equipment enhancements.
• Provide customers with clear, concise information regarding the status of their equipment.

Requirements

• Degree from technical or vocational school a plus.
• Experience repairing networked office equipment a plus.
• 3-5 years experience in a mechanical or technical repair position.
• Valid State driver’s license and good driving record.
• Networking and internet familiarity a plus.
• Candidate must be a motivated self-starter.
• The ability to work as an individual as well as on a team.

Company Description

AD Solutions is growing and hiring across Florida! Headquartered in Orlando, we specialize in workplace technology that simplifies how businesses of all sizes operate in a hybrid world. From Sharp copiers to interactive displays and IT support, we provide innovative solutions with award-winning service. If you’re looking for a company that values teamwork, career growth, and making an impact, we would love to hear from you. Visit myadsusa.com to learn more!