Copier/Printer Service Technician

Flex Technology Group; Rome (GA); On-site; USD 32,000 - 44,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid Time Off

401(k) with Company Match

Career growth opportunities

Job summary

FlexTG in Rome, GA is seeking an Experienced Service Technician to maintain and repair copier and printer equipment within a designated territory, focusing on responsive service and customer satisfaction.

You will diagnose hardware, software, and basic network issues, perform installations, and manage parts inventory while building strong customer relationships and supporting sales opportunities. This is a field-based role with daily travel to customer locations.

Qualifications

• High School Diploma or equivalent required.
• Minimum age 21.
• Valid driver’s license with clean driving record.
• Ability to lift and transport equipment up to 50 lbs.
• Strong mechanical and electrical aptitude.
• Basic networking knowledge (print drivers, connectivity troubleshooting).
• Strong problem-solving and organizational skills.
• Ability to work independently and manage time effectively.

Responsibilities

• Service and repair copiers and printers with minimal supervision.
• Diagnose and resolve hardware, software, and basic network-related issues.
• Install and configure equipment, including scanning in peer-to-peer environments.
• Perform preventative maintenance to maximize device uptime.
• Manage parts inventory and supplies according to company standards.
• Maintain an organized service vehicle, tools, and schedule.
• Build and maintain strong customer relationships.
• Support sales teams by identifying potential upgrade or replacement opportunities.
• Ensure a professional appearance and excellent customer experience at all times.

Skills

Mechanical aptitude

Electrical aptitude

Time management

Customer service

Education

High School Diploma or equivalent

Tools

Print drivers

Connectivity troubleshooting

Job description

Location: Rome, GA, United States

Date Posted: Aug 27, 2026

Copier / Printer Service Technician

Location: Acworth, GA; Woodstock, GA; Rome, GA

Pay Range: $23.00 – $32.00/hour (based on experience)

About FlexTG

At FlexTG, we transform how businesses manage their print environments. As a brand-neutral managed print provider with a nationwide footprint, we deliver customized solutions powered by proprietary technology to help clients reduce costs, improve efficiency, and stay ahead.

We’re growing and looking for skilled technicians who take pride in their work and want to make an impact.

Position Summary

The Experienced Service Technician is responsible for maintaining and repairing office equipment in a designated territory. This role requires strong technical expertise, time management, and a commitment to delivering outstanding customer service.

Key Responsibilities

• Service and repair copiers and printers with minimal supervision
• Diagnose and resolve hardware, software, and basic network-related issues
• Install and configure equipment, including scanning in peer-to-peer environments
• Perform preventative maintenance to maximize device uptime
• Manage parts inventory and supplies according to company standards
• Maintain an organized service vehicle, tools, and schedule
• Build and maintain strong customer relationships
• Support sales teams by identifying potential upgrade or replacement opportunities
• Ensure a professional appearance and excellent customer experience at all times

Required Qualifications

• High School Diploma or equivalent
• Minimum 21 years of age
• Valid driver’s license with a clean driving record
• Ability to lift and transport equipment up to 50 lbs
• Strong mechanical and electrical aptitude
• Basic networking knowledge (print drivers, connectivity troubleshooting)
• Strong problem-solving and organizational skills
• Ability to work independently and manage time effectively

Preferred Qualifications

• Experience servicing Sharp and Canon is a plus
• Competitive hourly pay
• Medical, Dental, and Vision insurance
• Paid Time Off, Sick Time, and Paid Holidays
• 401(k) with Company Match
• Career growth and advancement opportunities
• Supportive, team-oriented culture
• Field-based role with daily travel to customer locations
• Independent work with team and leadership support
• Fast-paced, customer-focused environment

FlexTG provides equal employment opportunities to all employees and applicants for employment. The Company prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin or ancestry, citizenship or immigration status, physical or mental disability, genetic information (including testing and characteristics), pregnancy (including childbirth, lactation and related medical conditions), protected veteran status, uniformed servicemember status, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, benefits, leaves of absence, compensation and training.

Equal Opportunity

FlexTG provides equal employment opportunities to all employees and applicants for employment. The Company prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin or ancestry, citizenship or immigration status, physical or mental disability, genetic information (including testing and characteristics), pregnancy (including childbirth, lactation and related medical conditions), protected veteran status, uniformed servicemember status, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, benefits, leaves of absence, compensation and training.