Coordinator, WIC Program

Cambridge Health Alliance; Cambridge (MA); Hybrid; USD 42,000 - 52,000; Full time

Job summary

Cambridge Health Alliance (CHA) is hiring for a Full Time WIC Program clerical position at the WIC Cambridge-Somerville site. The role supports the Department of Community Health and collaborates with teams to provide nutrition services and referrals in a diverse community.

The position requires a High School Diploma or GED, one year of general office experience, and proficiency with computers. Bilingual abilities (Spanish/Portuguese/French) are preferred to serve a multicultural population.

Qualifications

• One year of general office experience with proficient computer skills is required.
• Spanish, Portuguese, or French speaking is preferred.
• Obtain CPA 1 status within first year of hire.

Responsibilities

• Verify identity, income, residency, and participant category.
• Complete data entry for (re)certifications.
• Educate and explain participant rights and responsibilities, authorized signatures, WIC foods, and using the WIC card at vendors.
• Provide referrals to MassHealth, SNAP, TAFDC, and other health and human services.
• Notify end of certification, missed benefits, or ineligibility for WIC benefits.
• Ensure thoroughness and accuracy when recording information in EOS and completing paperwork.

Skills

General office experience

Proficient computer skills

Multilingual support (Spanish/Portugu‑

Education

High School Diploma or GED

Tools

EOS data entry

Job description

Location: WIC Cambridge-Somerville

Category: Clerical and Administrative Support

Department: WIC Program

Job Type: Full Time

Union Name: Non Union

Work Schedule: Various Shifts

Length Of Shift(s) In Hours: 8

Shift Details: Monday - Friday, One Saturday

Hours/Week: 40

Weekend Requirements: yes

Holiday Requirements: no

On Call Requirements: no

Department Description

At Cambridge Health Alliance, our Department of Community Health is dedicated to improving the well-being of our communities through collaborative partnerships, education, and accessible clinical services. We are committed to reducing health inequities, understanding and addressing the unique health needs of our community members, and serving as a vital link between patients, staff, and essential community resources. Our work is driven by a focus on health justice and equity, ensuring that everyone has the opportunity to achieve their best health.

The Cambridge Health Alliance (CHA) offers the Women, Infants, and Children (WIC) Program, a free nutrition program for eligible families in Massachusetts. WIC provides healthy foods, nutrition counseling, health education, and breastfeeding support to pregnant women, new mothers, and children under the age of five. The program aims to improve prenatal and birth outcomes for women, and promote healthier growth and development for children

WIC Program Overview and History:

The Special Supplemental Nutrition Program for Women, Infants, and Children (WIC) is a short-term intervention program designed to influence lifetime nutrition and health behaviors in a targeted, high-risk population.

WIC is for low-income pregnant and post-partum women, infants, and children up to age 5 who are at nutritional risk.

WIC provides certain healthy foods to supplement the dietary needs of participants to ensure good health and development

Summary:

• Verification of identity, income, residency, and participant category.
• Complete data entry for (re)certifications.
• Educate and/or explain participant’s rights and responsibilities, authorized signatures, WIC foods, and using the WIC card at authorized vendors.
• Referrals to MassHealth, SNAP, TAFDC programs as well as other health and human services.
• Provide notification for end of certification, missed benefits, and/or ineligibility to receive WIC benefits.
• Ensure thoroughness, accuracy and attention to detail when recording (intake, scheduler) information in EOS and when completing paperwork.

Minimum Qualifications:

• High School Diploma or G.E.D.
• Spanish, Portuguese, or French Speaking preferred.
• Certifications: Obtain CPA 1 status within first year of hire.

Work Experience:

• One year’s general office experience with proficient computer skills.
• Experience in health care or community facility preferred.
• Sensitivity to the multicultural population served by the WIC Program.
• Good communication and interpersonal skills.
• Able to handle pressure of a high participant volume and busy office.
• Availability to travel to multiple WIC sites.Availability to work during morning, afternoon, evening, and occasional Saturday’s.
• Demonstrates good team work effort.

Please note that the final offer may vary within the listed Pay Range, based on a candidate's experience, skills, qualifications, and internal equity considerations.

In keeping with federal, state and local laws, Cambridge Health Alliance (CHA) policy forbids employees and associates to discriminate against anyone based on race, religion, color, gender, age, marital status, national origin, sexual orientation, gender identity, veteran status, disability or any other characteristic protected by law. We are committed to establishing and maintaining a workplace free of discrimination. We are fully committed to equal employment opportunity. We will not tolerate unlawful discrimination in the recruitment, hiring, termination, promotion, salary treatment or any other condition of employment or career development. Furthermore, we will not tolerate the use of discriminatory slurs, or other remarks, jokes or conduct, that in the judgment of CHA, encourage or permit an offensive or hostile work environment.

Cambridge Health Alliance brings Care to the People - including your neighbors, friends and family. Our local hospitals and care centers serve our vibrant, diverse communities, and play an integral role in improving health. As passionate advocates for the underserved, we actively partner with our communities to take on challenging public health issues, and conduct important research to help reduce barriers to care. We believe that everyone deserves access to high quality, convenient health care. This is why our employees believe in where they work and why many build long, rewarding careers at CHA.

Healthcare is changing rapidly. CHA has a strategic plan that charts a proactive course for our future. It is built on a vision of equity and excellence for everyone, every time. It also recognizes that our workforce is our most valuable asset and prioritizes competitive salaries, benefits and professional development opportunities for employees. The strategic plan is changing the way we provide care and improving the health and experience of our patients; we are looking for smart, committed, compassionate people who want to be part of making our vision of better health and equity a reality.

At CHA, you can believe in where you work and go home every day knowing you made a difference. Join our team and help us bring Care to the People.